Our P2P team at Sunway Pinnacle is currently hiring a Senior Analyst, Payments Chinese Speaker, who is open to working in the India time zone (OT will be provided).
YOUR PROFILE
- Bachelor's degree in Commerce, Finance, Accounting, or a related field
- Minimum of 3 years of experience in payment processing, preferably within a shared services environment
- Proficiency in SAP is required
- Strong verbal and written communication skills in both English and Chinese are essential
Job Requirements
- Perform payment processing activities by compiling, validating and running payments to
- staff and vendors. Ensure all payment processing are performed in the timely and
- accurately. Effectively manage and prioritize workload efficiently and accurately while
- maintaining a positive customer service culture
- Job Requirements
- 1) Prepare analytic reports and/or accounting schedules, review for irregularities, develop investigation and corrective action plans
- 2) Responsible for data quality monitoring and transactional data quality assurance, conduct peer check on data accuracy
- 3) Respond to queries for resolving any issues during the transaction handling and explaining the procedures and control requirements according to SOP in order to ensure timely completion of tasks as assigned
- 4) Act as subject matter expert on P2P payment process
- 5) Review monthly reconciliation and ensure outstanding items are resolve within time frame
- 6) Support internal / external audit and process development
- 7) Involve in User Acceptance Test (UAT) and support in enhancement project; takes part in continuous process improvements
- 8) Identify repetitive issues or risks, propose on improvement opportunities and support the execution of projects
- 9) Perform more complex daily payment processing activities within agreed timelines
- 10) Closely follow-up with related parties (eg. Invoicing team) on errors on posted document detected during quality check
- 11) Cooperation with cross function teams within SSC for monthly closing activities
- 12) Support team member ensuring high level of service are provided to stakeholder
- 13) Actively participate in continuous improvement on process optimization and internal control level to improve customer service quality
