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Senior Associate - Customer Data Management (Contract)

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  • Posted 2 months ago

Job Description

  • To ensure all CMF requests received from Business Partners are completed.
  • To ensure all Tariff requests received from Business Partners are completed.
  • To ensure System update such as reference data , fuel surcharge, RARG received from Business Partners , Area or Regional office are completed.
  • To ensure all CMF mass updates are completed To support GPI and SPA updates.
  • Ensure all queries actively and aggressively solved in timely manner -Recommend process improvements to the senior Ensure the execution of processes, related to Billing, in accordance with SLA's, aiming to achieve the strategic objectives for the Billing operation in the own department.
  • To work on own initiative, under pressure and according to prescribed deadlines Contribute to achieve team KPI Ensure timely update, implementation and compliance with all SOPs and IC

  • Fresh graduates are welcome to apply.
  • Proficient in English (verbal and written).
  • Candidate must possess at least a Diploma or Degree.
  • Knowledge in Billing and Business processes is preferable.
  • Good Knowledge of MS Office including strong command on MS Excel.
  • Demonstrating a high level of commitment, energy, resilience and tenacity in doing the job

About Company

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.

Job ID: 129193807

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