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Sunway Resort Hotel

Senior Bartender (Gordon Ramsay Bar & Grill)

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  • Posted 3 months ago

Job Description

A senior bartender oversees bar operations, crafts high-quality cocktails, and provides exceptional customer service in a fast-paced hospitality environment. Key responsibilities include:

  • Mixology & Service: Prepare and serve alcoholic and non-alcoholic beverages with precision, adhering to recipes and presentation standards. Create signature cocktails and recommend pairings.
  • Leadership: Supervise and train junior bartenders and bar staff, ensuring consistent service quality. Delegate tasks and manage shift schedules.
  • Inventory Management: Monitor stock levels, order supplies, and minimize waste. Conduct inventory counts and maintain cost control.
  • Customer Engagement: Interact with guests, handle special requests, and resolve complaints professionally to enhance customer satisfaction.
  • Compliance: Ensure adherence to health, safety, and alcohol regulations, including checking IDs and monitoring responsible drinking.
  • Bar Maintenance: Maintain a clean, organized bar area and equipment, ensuring compliance with hygiene standards.
  • Menu Development: Collaborate with management to design seasonal menus or promotional drinks based on trends and customer preferences.
  • Financial Oversight: Handle cash, process payments, and balance registers accurately.

Qualifications:

  • Extensive bartending experience (typically 2-5 years).
  • Advanced knowledge of mixology, spirits, and bar equipment.
  • Strong leadership, communication, and multitasking skills.
  • Certification in responsible alcohol service (e.g., Wine and cocktail, ServSafe alcohol, ) often required.
  • Ability to work shift, weekends, and holidays.

This role demands creativity, efficiency, and a customer-focused attitude while leading a team to deliver a memorable bar and dinning experiences.

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About Company

Job ID: 126507309