Senior Business Analyst

DHL Express (Malaysia) Sdn Bhd

Cyberjaya, Selangor

5-7 Years

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Posted 7 hours ago
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Job Description

DHL Express - a company that connects people!

What makes DHL great Our People! We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World's Best Workplace™ by Great Place to Work and Fortune MagazineDHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment - to our business, to each other and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today…

Role Purpose:

Are you passionate about shaping the future of data governance and driving impactful change in a global organization As a Senior Business Analyst (Data Governance) at DHL Express, you'll play a pivotal role in ensuring high-quality, reliable, and well-managed data that fuels business success.

In this role, you'll lead key initiatives to enhance data governance frameworks, ensuring consistency, integrity, and compliance across our global operations. Working cross-functionally, you'll analyze business requirements, design effective data solutions, and drive the adoption of best practices that improve data quality and streamline processes.

Your expertise will contribute to reducing data debt, simplifying legacy data flows, and enabling smarter decision-making. By bridging the gap between technology, governance, and business needs, you'll help shape the future of data management at DHL Express. If you're a proactive problem solver with a passion for data excellence, innovation, and collaboration, we'd love to have you on board!

How will you contribute to the success of DHL

Drive close liaison and coordination with the Express functions (Customs & Regulatory Affairs, Customs Operations, BPO, COG, Commercial, etc.) when defining the requirements and business solutions.
Make recommendations to process owners and project managers and the different approval bodies (Investment Committees, Project Boards, Functional heads…).
Document & detail findings on a regular basis with the relevant content board and support with recommendations.
Drive and coordinate cross-functional change initiatives, ensuring impacts are understood, communicated and successfully implemented across regions.
Lead functional teams in understanding new and amended business solutions.
Provide expertise in specific areas of the business that have particular cross-functional relevance.
Deliver clearly articulated business requirements to architects and designers and ensure understanding.
Drive issue resolution with subject matter experts.
Analyze complex business data using Power BI & Snowflake to identify trends and insights.
Build interactive dashboards and reports to communicate KPIs effectively.
Work closely with IT & cross-functional teams to integrate and optimize data solutions.
Ensure data accuracy & quality assurance across all reports.
Translate business needs into technical solutions and document key processes.
Act as a subject matter expert on Power BI & Snowflake, supporting the Data Quality & Governance team.
Manage projects and coordinate with internal and external stakeholders.

Do you have what it takes

Min 5 years in Business Analysis or a similar role, with a strong focus on data visualization & analytics.
Expertise in Power BI and best practices for visualization.
Proficiency in Snowflake, including data modeling & integration.
Strong skills in SQL, Python, or other programming languages (a plus).
Demonstrated capability to operate in a global, multicultural environment, influencing cross-functional stakeholders and articulating insights clearly to senior decision makers.
Excellent problem-solving, communication, and presentation skills, with the ability to influence stakeholders across regions.
Relevant certifications (Microsoft PL300, SnowPro and PMP/PRINCE2) are a plus.
Experience with continuous improvement methodologies (e.g., First Choice) preferred.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor's, Master's, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

More Info

Job Type:

Permanent Job

Industry:

Logistics /Courier /Freight /Transportation

Function:

Data Governance

Employment Type:

Full time

About Company

DHL Express (Malaysia) Sdn BhdJob Source: careers.dhl.com

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year. DHL Express is market leader for parcel services in Europe and Germany's main Courier and Parcel Service.
The company DHL itself was founded in San Francisco, United States, in 1969 and expanded its service throughout the world by the late 1970s. In 1979, under the name of DHL Air Cargo, the company entered the Hawaiian islands with an inter-island cargo service using two DC-3 and four DC-6 aircraft. Adrian Dalsey and Larry Hillblom personally oversaw the daily operations until its eventual bankruptcy closed the doors in 1983. At its peak, DHL Air Cargo employed just over 100 workers, management and pilots.

Job ID: 146702281

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