Description
We are seeking a Senior Business Analyst to join our team in Southeast Asia. The successful candidate will play a key role in bridging the gap between IT and the business, leveraging their extensive experience to drive impactful business solutions.
We are looking for an experiencedBusiness Analystwith strong expertise inlife insurance agency management, focusing oncommission structures, bonus calculations, and benefits administration. The candidate will work closely with business stakeholders and technical teams to deliver high-quality solutions that optimize agency operations and ensure compliance with Prudential's standards.
Key Responsibilities
- Gather and document business requirements for agency management processes, including commission calculation, bonus payouts, and benefits administration.
- Analyze existing workflows and perform GAP analysis to identify improvement opportunities.
- Prepare BRDs, FSDs, and process documentation for system enhancements and new implementations.
- Configure and validate commission rules, overrides, and incentive structures in agency management platforms.
- Ensure compliance with regulatory guidelines and Prudential's internal policies.
- Collaborate with development and QA teams for UAT planning, defect resolution, and production rollout.
- Provide recommendations for process optimization and automation to improve operational efficiency.
Required Skills & Experience
- 67 years of experience as a Business Analyst in Life Insurance domain.
- Strong knowledge of agency management, commission structures, bonus/incentive calculations, and benefits administration.
- Hands-on experience with policy administration systems and agent hierarchy management.
- Proficiency in requirement gathering, documentation (BRD, FSD), and stakeholder management.
- Familiarity with regulatory compliance and audit requirements in insurance operations.
- Excellent communication and analytical skills; ability to work in onsite client environment.
Preferred Skills
- Experience withagency management toolssuch as Life Asia for policy administration and agent hierarchy management or similar insurance platforms.
- Knowledge ofLife Insurance products
