Senior Business Analyst, Trade Finance Technology

About the Role

We are looking for an experienced Senior Business Analyst, Trade Finance Technology to support technology initiatives and projects within Group Commercial Banking.

In this role, you will analyse business requirements and translate them into clear functional and solution requirements for Trade Finance initiatives. You will work closely with business stakeholders, project teams, technology teams, vendors, and control functions to ensure that solutions meet business objectives, customer needs, operational requirements, and regulatory obligations.

You will support multiple projects and change initiatives concurrently, facilitate requirements gathering and analysis, prepare project documentation, assess impacts and risks, manage requirement changes, and support testing and implementation activities.

Key Responsibilities

Business and Requirements Analysis

• Elicit, analyse, document, and validate business requirements from business stakeholders, technology teams, vendors, and other relevant parties.
• Understand business objectives, priorities, processes, pain points, operational scenarios, and regulatory requirements.
• Translate business needs into clear, actionable business, functional, and non-functional requirements.
• Conduct impact assessments, gap analyses, root cause analyses, and process reviews to identify solution options and recommendations.
• Define, validate, and prioritise business requirements, business rules, use cases, and operational scenarios.
• Ensure requirements are aligned with business objectives, operational needs, regulatory obligations, and the Bank's policies and governance standards.

Documentation and Requirements Management

• Prepare and maintain project documentation, including:
• Business Requirement Documents (BRD)
• Functional Specification Documents (FSD)
• User stories and use cases
• Process flows
• Data mapping documents
• Requirements Traceability Matrices (RTM)
• Facilitate requirements workshops, walkthroughs, stakeholder discussions, and sign-off sessions.
• Manage requirement changes, assumptions, dependencies, risks, and traceability throughout the project lifecycle.
• Maintain clear documentation of business rules, decisions, process impacts, and agreed solution approaches.

High-Level Solutioning

• Collaborate with business stakeholders, technology teams, solution architects, vendors, and project teams to evaluate high-level solution options.
• Support the development, review, validation, and documentation of High-Level Solution artefacts.
• Assess proposed solutions based on business value, operational impact, feasibility, risks, dependencies, and constraints.
• Ensure business requirements are accurately translated into functional and solution designs.
• Facilitate solution discussions and workshops to evaluate options, address requirement gaps, and obtain stakeholder agreement.
• Communicate approved solution approaches and support the handover of requirements to delivery, testing, and implementation teams.

Project Delivery and Implementation

• Support project planning and prioritisation by providing business analysis input, impact assessments, effort estimation input, and recommendations.
• Work closely with business stakeholders, vendors, delivery teams, and support teams to ensure successful solution implementation and adoption.
• Support System Integration Testing (SIT), User Acceptance Testing (UAT), and implementation activities.
• Prepare test scenarios, clarify requirements, validate outcomes, and support defect triage and resolution.
• Support data mapping, data conversion, reconciliation requirements, and business rule definitions to ensure data quality and integrity.
• Support operational readiness, knowledge transfer, production implementation, and post-implementation activities.
• Ensure project deliverables comply with documentation, governance, regulatory, and project delivery standards.

Process Improvement and Stakeholder Management

• Identify opportunities for process improvement, automation, standardisation, and operational efficiency.
• Facilitate meetings, workshops, presentations, and stakeholder engagements.
• Communicate findings, risks, issues, dependencies, and recommendations clearly to stakeholders.
• Collaborate with business users, operations teams, technology teams, vendors, Risk, Compliance, Legal, Audit, and other control functions.
• Build effective working relationships across business and technology teams.
• Share knowledge and promote business analysis best practices and continuous improvement.

Qualifications

• Bachelor's degree in Computer Science, Systems Analysis, Information Technology, or a related discipline.
• Equivalent relevant professional experience may also be considered.
• Knowledge of business process modelling, requirements analysis, and enterprise architecture principles.
• Familiarity with architecture frameworks such as TOGAF or Zachman would be an advantage.

Experience

• More than five years of experience as a Business Analyst, preferably within banking or financial services.
• Preferred candidates will have hands-on experience across Trade Finance products and processes, including Letters of Credit (LC), Bank Guarantees (BG), Documentary Collections, Open Account Trade, Supply Chain Finance, and Trade Loans.
• Experience gathering, analysing, documenting, and managing business and functional requirements for Trade Finance systems, projects, or change initiatives.
• Experience working on large-scale transformation, regulatory, system migration, process improvement, or digitalisation initiatives within the banking sector would be an advantage.
• Good understanding of the Software Development Life Cycle, including requirements analysis, solution design, testing, implementation, and post-production support.
• Experience supporting SIT, UAT, defect triage, implementation, and solution rollout.
• Experience working in Agile, Scrum, Waterfall, or hybrid delivery environments.
• Experience managing multiple projects or initiatives concurrently.
• Knowledge of banking regulations, compliance requirements, operational risk, and control considerations relevant to Trade Finance would be an advantage.

Skills and Competencies

• Strong analytical, critical-thinking, and problem-solving capabilities.
• Strong business requirements elicitation, analysis, documentation, and validation skills.
• Ability to translate business objectives into clear, implementable requirements and solution recommendations.
• Strong understanding of business processes, process modelling, and process improvement methodologies.
• Strong stakeholder management and influencing skills.
• Excellent verbal and written communication skills.
• Ability to facilitate workshops, conduct stakeholder interviews, and present findings to senior stakeholders.
• Ability to balance business priorities, operational requirements, regulatory obligations, and technical constraints.
• Ability to assess risks, issues, dependencies, and change impacts.
• Experience producing BRDs, functional specifications, user stories, use cases, process flows, and traceability matrices.
• Knowledge of Agile, Scrum, Waterfall, and hybrid delivery methodologies.
• Familiarity with business analysis and modelling tools such as JIRA, Confluence, Visio, HP ALM, UML, ARIS, Enterprise Architect, or equivalent platforms.
• Good understanding of system integration concepts, APIs, messaging services, and digital transformation initiatives.
• Strong appreciation of data analysis and reporting, with the ability to interpret data and derive actionable insights.
• Strong organisational skills and the ability to manage multiple priorities under tight deadlines.
• Strong collaboration and teamwork skills in cross-functional and geographically distributed environments.
• Ability to coach, mentor, and share business analysis knowledge with team members.
• Good awareness of change management, including business readiness, stakeholder impact, communication, and adoption requirements.

Due to the high volume of applications received, only shortlisted candidates will be contacted for further consideration.