Senior Centralised License Admin, Corporate IT (1-year contract)
Senior Centralised License Admin, Corporate IT (1-year contract)
ShopeeEarly Applicant
- Posted 20 days ago
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Job Description
Job Description:
Own & Improve License Management
- Manage the end-to-end lifecycle of centrally managed software licenses, including allocation, renewals, transfers and revocation.
- Drive AI, Generative AI and automation initiatives to streamline processes, improve self-service and enhance user experience.
- Maintain accurate license, subscription and entitlement records, with clear governance and controls.
- Identify opportunities to improve operational efficiency, scalability and turnaround time.
- Provide guidance to stakeholders on software licensing, usage and entitlement matters.
Turn License Data into Business Value
- Analyse utilization trends to identify underused, duplicate or unnecessary licenses.
- Drive license optimization, reuse, rightsizing and cost avoidance.
- Partner with IT Procurement and business teams on renewals, demand planning and future license needs.
- Recommend appropriate license quantities and subscription models.
- Develop dashboards and insights on cost, utilization, risk and optimization opportunities.
Requirements:
- Strong experience in software license management, software asset management, IT operations, IT service management, technology procurement or a related area.
- Strong experience managing software licenses, subscriptions, utilization, renewals and governance.
- Good understanding of license optimization and cost management.
- Experience working across multiple stakeholder groups, including IT Helpdesk, IT Procurement, Finance, vendors and business teams.
- Strong analytical and problem-solving skills, with the ability to turn data into clear recommendations.
- Experience improving processes, driving automation or participating in digital transformation initiatives.
- Strong communication skills and confidence engaging both operational teams and stakeholders.
- Able to work independently, make sound decisions and manage multiple priorities.
AI and Digital Experience
- Generative AI tools such as Microsoft Copilot, ChatGPT, Claude, Codex or Gemini
- Workflow automation using Power Automate, UiPath or Automation Anywhere
- Data analysis and automation using Python, SQL, Excel or Power BI
- AI-enabled chatbots, self-service solutions or knowledge-management tools
- Process automation or digitalization projects
- Using data to identify trends, anomalies and optimization opportunities
More Info
Job Type:
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Key Skills
AI-enabled chatbots
Knowledge-management tools
Self-service solutions
Digitalization projects
