Senior Client Engagement Executive (Corporate Training & L&D)

Working Days / Hours: Monday to Friday, 9:00AM - 6:00PM

Working Location: Puchong, Selangor

Job Description:

Business Development & Consultative Selling (40%)

1. Utilize a highly consultative sales approach to map client pain points to our leadership, team building, and sales development curriculums.
2. Pitch and present tailored learning solutions to new prospects, converting them into long-term partners.
3. Navigate the nuances of selling to different sectors (e.g., formal procurement processes for GLCs vs. agile decision-making in SMEs).

Account Management & Retention (60%)

1. Build strong, trusting, advisor-level relationships with existing clients to ensure high retention and repeat business.
2. Provide superior client servicing and ensure satisfaction throughout the entire training delivery lifecycle.
3. Design and propose customized learning journeys and new modules to existing clients based on their evolving workforce needs.

Requirements

1. Minimum 1-3 years of B2B sales experience specifically within corporate or professional services related. You must understand the nuances of selling services and human capital strategies .
2. Proven track record of selling directly to HR / L&D departments and navigating complex procurement processes (especially within GLCs and MNCs).
3. Proven history of meeting consulting / sales targets and managing high-value client accounts.
4. Outstanding consultative communication, active listening , and presentation skills. You must be a proactive problem solver who can diagnose organizational needs.
5. Driven , passionate , and possesses a go-getter attitude towards talent development.
6. Excellent organizational and time-management skills, as well as attention to detail.