Senior Client Operations Officer, Reconciliation M/F

Job Description

What is the opportunity

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

You will be responsible for the day-to-day processing of reconciliations including Asset and Cash accounts on a daily basis via NXG to ensure the positions between the ledger and the relevant custodians agree. As a control function, the breaks on the reconciliation need to be kept to a minimum level to ensure accurate data is being maintained. The role is to deliver specific services to external and internal clients with high level of quality, efficiency and fostering a client first mindset.

You will be supporting Europe region with working hours of 9:00am – 6:00pm. However, flexibility is required to support business needs.

What will you do

• Review and clearance of daily or monthly cash and asset reconciliations via Reconciliations Platform.
• Maintain, monitor and resolve any query items in respect of issues pertinent to Global Reconciliations.
• Investigation of all cash and asset breaks and ensure they are assigned to the right departments.
• Produce and maintain required periodic reporting as required to support the client and/or business needs.
• Produce and maintain statistical information for internal and client distribution.
  
  

Télétravail : unauthorized

• Application criteria
  
  

Starting date 03/08/2026 Position with management No Minimum level of study Bachelor Degree / BSc Degree or equivalent Training / Specialization

What do you need to succeed

Must-have

• Banking experience in operations/back office
• Good reconciliations knowledge
• Familiar with Reconciliation platforms/tools (preferred)
• Ability to work independently with minimum supervision
  
  

What do you need to succeed

Nice-to-have

• Familiar with Nostro, Suspense and Asset (Stock) reconciliations within Investment / Global Markets / Securities or Custody operations
• Well-developed organisational and administrative skills
• Good interpersonal skills and networking abilities with sub-custodians and internal departments
  
  

Minimum experience level 3-5 years Languages English

• Company CACEIS
  
  

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024)

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities..