Who We Are
The Coca-Cola Company (TCCC) is the world's largest beverage company, refreshing consumers worldwide for over 135 years. Our unrivaled portfolio includes more than 500 sparkling and still brands and more than 3,800 beverage choices, with iconic brands such as Coca-Cola, Sprite, Minute Maid, Schweppes, FuzeTea, Monster, and Fanta.
With over 1,500 employees, Coca-Cola Beverages Singapore, Malaysia & Brunei is a complex and well-developed organization that produces, sells, and distributes the Coca-Cola Company products across the country. Our world-class manufacturing plant in Halal Park, Bandar Enstek in Negeri Sembilan serves as our Halal production hub for Malaysia, Singapore, and Brunei.
Location: Menara Lien Hoe, Petaling Jaya
Department: RGM & Analytics
Reports to: Head of RGM & Analytics
What You'll Do
1. Analytics & Dashboard Execution
- Support the design, development, and enhancement of dashboards based on agreed KPIs.
- Ensure dashboards are accurate, user-friendly, and aligned with defined business objectives.
- Automate and streamline existing reports / dashboards to improve productivity, usability, and value.
2. Stakeholder Coordination & Requirement Management
- Engage with stakeholders to understand business requirements, user needs, and key metrics to support organizational goals.
- Work closely with commercial teams to gather, clarify, and document dashboard and reporting requirements.
- Act as the main point of contact for day-to-day analytics and dashboard-related tracking discussions.
- Ensure alignment between business expectations and delivered outputs.
- Escalate requirement conflicts, scope changes, or prioritization issues to the Analytics Lead.
3. KPI Integration & Performance Analytics
- Support the integration of KPIs and data sources into dashboards and reports.
- Perform data validation and sense checks to ensure consistency with agreed definitions.
- Assist in developing analytics outputs that highlight performance drivers and trends.
4. Delivery Management & Quality Assurance
- Coordinate with IT and developer teams to support and ensuring timely delivery of analytics solutions.
- Track delivery timelines, dependencies, and risks.
- Ensure documentation, usage guides, and handover materials are complete and up to date.
- Collaborate with IT team to identify and implement necessary value-added attributes in datalake for efficient data retrieval, ensuring data accessibility and integration with datalake infrastructure.
- Manage user acceptance testing (UAT) after dashboard implementation to ensure functionality meets requirements and needs prior to go-live.
- Gathering feedback pre- and post-deployment to continuously improve and refine dashboard.
What We're Looking For
- A bachelor's degree in data science, statistics, economics, business management, information technology or any related field.
- 3 - 5 years of experience in data analytics, business intelligence or dashboard development.
- Strong experience in designing and delivering analytical dashboards using tools Power BI and Tableau.
- Solid understanding of business requirements gathering and stakeholder engagement.
- Strong analytical, problem solving and attention to detail.
- Effective communication skills with the ability to explain insights to both technical and non-technical stakeholders.
- Self-motivated, adaptable and able to manage multiple priorities in a fast-paced environment with minimal supervision.
