Job Description
At Infoblox, every breakthrough begins with a bold
what if.
What if your ideas could ignite global innovation
What if your curiosity could redefine the future
We invite you to step into the next exciting chapter of
your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect
70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold what if can take the world, your community, and your career.
Here, how we empower our people is extraordinary:
Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as
CybersecAsia's Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So,
what if the next big idea, and the next great career story, comes from you Become the force that turns every what if into what's next.
In a world where you can be anything,
Be Infoblox.
Professional Services Project Manager – APJ
We are looking for a Professional Services Project Manager to join our Professional Services team in Kuala Lumpur, reporting to the Director, Professional Services – APJ. In this role, you will lead Infoblox Professional Services engagements across APJ region, partnering closely with customers to deliver projects on time, within scope, and on budget. This role offers the opportunity to work in a high-performing, fast-growing organization known for technical excellence and innovation. You are the ideal candidate if you are highly organized, customer-focused, and bring a strong interest in networking and security.
Be a Contributor - What You'll Do
- Lead and deliver multiple complex implementation projects from initiation through closure
- Build and maintain strong, trusted relationships with customer stakeholders
- Own end-to-end project delivery, including planning, budgeting, scope, and change management to ensure on-time and profitable outcomes
- Actively manage project scope, schedules, risks, and issues to support smooth and predictable delivery
- Serve as the primary customer point of contact, providing clear, timely, and accurate communications with a strong focus on customer satisfaction
- Prepare and present regular project status reports for customers and Professional Services leadership
- Maintain accurate project data through internal project management systems and tools, including tracking and managing project-related revenue
- Evaluate delivery quality and efficiency, proactively capture lessons learned, and contribute to continuous improvement of project delivery processes and tools
Be Prepared - What You Bring
- Bachelor's degree in computer science/engineering, or equivalent
- Minimum 10 years of experience leading complex, cross-functional projects using established project management methodologies, preferably within product-led or software service organizations
- Proven customer and stakeholder management experience, with the ability to engage effectively across multiple organizational levels
- Strong relationship-building skills, with the ability to understand customer business objectives and operate in a consultative advisory role
- Experience managing multiple concurrent projects of varying size and complexity, working with cross-functional teams across multiple locations
- Ability to prepare and present clear, comprehensive project communications, including status updates, risks, issues, dependencies, delays, and defects, to diverse stakeholder groups
- Demonstrate capability to drive customers and internal teams through risks, challenges, and delivery issues with minimal escalation
- Self-directed and accountable, able to manage priorities and execution independently
- PMP certification required; Certified Scrum Master (CSM) certification is a plus
- Experience in networking and security is a strong advantage
- Ability to travel up to 20%
Be Successful - Your Path
First 90 Days: Build a strong foundation by onboarding to Infoblox Professional Services delivery practices, tools, and methodologies, and developing product knowledge through training and active engagements. Establish trusted working relationships with internal stakeholders and customers, support or lead assigned implementation projects, and demonstrate consistent, disciplined project execution.
Six Months: Work closely with Infoblox customers to lead solution implementation projects and ensure successful realization of value from Infoblox products. Maintain strong product knowledge through ongoing training, while delivering against key metrics including project profitability, time to value, and customer satisfaction.
One Year: Continue partnering closely with Infoblox customers to lead solution implementation projects and drive realization of value from Infoblox products. Maintain deep product knowledge while delivering against key metrics for project profitability, time to value, and customer satisfaction, and actively grow services pipeline and revenue within existing and past engagements.
Belong— Your Community
Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here. Click here to learn more about life as a Bloxer.
Be Rewarded — Benefits That Help You Grow, Thrive, Belong
- Comprehensive health coverage, generous PTO, and flexible work options.
- Learning opportunities, career-mobility programs, and leadership workshops.
- Sixteen paid volunteer hours each year, global employee resource groups, and a No Jerks policy that keeps collaboration healthy.
- Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations.
- Charitable Giving Program supported by Company Match.
Ready to
Be the Difference
Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis
