Position Description
CGI Malaysia is seeking a Senior IT Infrastructure Project Manager to lead and oversee critical infrastructure initiatives for a key client in Malaysia. This role focuses on delivering enterprise IT infrastructure projects—covering network, security, systems integration, and platform readiness—while ensuring tight control of scope, schedule, cost, quality and risk.
The successful candidate will manage multiple concurrent workstreams across sites and vendors, drive governance and stakeholder alignment, and ensure production-ready handover to operations.
Key Projects
This role will oversee and manage major IT infrastructure initiatives, including (but not limited to):
- New site / facility IT infrastructure implementation: network (LAN/WAN/Wi‑Fi), security, systems integration, and site connectivity readiness.
- Site relocation / migration program: infrastructure decommissioning and recommissioning with minimal downtime and business disruption.
- Additional site infrastructure setup: integration with corporate IT systems, identity/security frameworks, and operational resilience requirements.
Your future duties and responsibilities
Key Responsibilities
- Project Planning & Governance
- Lead end-to-end planning for infrastructure initiatives (scope, schedule, resources, budget) and maintain RAID and change control.
- Establish project governance, reporting cadence, stakeholder alignment and escalation paths.
- Delivery Execution (Infrastructure Implementation)
- Manage delivery from design through build, deployment, testing and operational handover across network, security, compute and integration workstreams.
- Coordinate site readiness, implementation activities, cutover planning, rollback/contingency, and go-live stabilization.
- Site Enablement & Operational Readiness
- Ensure infrastructure supports business operations and site requirements (connectivity, endpoint access, application performance and availability) with minimal disruption.
- Align requirements across IT and operational environments and ensure resiliency, availability and continuity for site infrastructure services.
- Stakeholder, Vendor & Financial Management
- Manage internal and external stakeholders across IT, security, operations, facilities and procurement; provide clear status updates and risk/issue mitigation.
- Lead vendor coordination, delivery management and procurement activities; track costs, forecasts and variances.
- Quality, Compliance & Operational Readiness
- Drive testing and validation (including performance/security checks where applicable) and ensure adherence to enterprise standards/policies.
- Ensure complete documentation (as-built, runbooks) and smooth knowledge transfer to operations; capture lessons learned for continuous improvement.
Monthly KPI Dashboard
Performance will be reviewed monthly through a KPI dashboard covering (high-level):
- Schedule performance: milestone completion and critical path adherence.
- Budget control: forecast accuracy and budget variance within agreed tolerance.
- Quality: defect/issue resolution within SLA and production readiness outcomes.
- Risk & issue management: proactive identification, tracking and mitigation effectiveness.
- Stakeholder management: timely reporting cadence and stakeholder satisfaction feedback.
- Documentation & handover: completeness of project documentation and knowledge transfer quality.
- Vendor management: SLA monitoring, vendor performance and escalation effectiveness
Required
Required qualifications to be successful in this role
- Minimum 8 years of IT infrastructure project management experience delivering medium-to-large scale programs.
- Minimum 5 years of hands-on experience managing infrastructure projects across multi-site enterprise environments.
- Proven delivery track record across complex stakeholder environments with multiple concurrent workstreams.
- Strong technical understanding of enterprise infrastructure: network (LAN/WAN/Wi‑Fi), security controls, server/storage, systems integration and interoperability.
- Familiarity with IT and operational environment considerations considerations and infrastructure resilience/DR/BCP concepts.
- Excellent leadership, stakeholder management, communication and negotiation skills; able to work independently and drive outcomes on-site.
Preferred Certifications
- Project management certification such as PMP, PRINCE2 or equivalent.
- ITIL certification (or strong IT service management understanding) is a plus.
- Security-related certifications or experience working closely with cyber security teams is a plus.
Strong Advantage
- Experience with enterprise technologies such as Wi‑Fi/RF environments, IoT/edge devices, automation platforms, and site connectivity considerations.
- Hands-on experience delivering relocation/migration projects with decommissioning and recommissioning activities.
- Knowledge of Southeast Asian regulatory and compliance considerations for infrastructure and data protection.
- Exposure to sustainable/green infrastructure practices and modern network/security architectures.
- Experience in fast-paced, multi-site rollouts with high operational criticality.
Travel & Work Style
- Base office in Kuala Lumpur, with remote collaboration with stakeholders located at other client sites/offices.
- Flexibility for after-hours or weekend cutovers, testing and critical activities during implementation and migration windows.
Hands-on, delivery-oriented working style with strong documentation, governance discipline and stakeholder communication.
Success Profile at CGI
- Client-first, outcome-oriented mindset with strong ownership and follow-through.
- Structured program delivery: disciplined planning, change control, risk management and stakeholder communication.
- Domain fluency in enterprise IT infrastructure operations and the IT and operational environments constraints of site environments.
- Strong vendor leadership and the ability to drive timely decisions and escalations.
- Quality and security focus: ensures infrastructure is compliant, resilient and operationally supportable.
- Continuous improvement mindset—captures lessons learned and improves delivery playbooks over time.
Together, as owners, let's turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction.
Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
