Senior Executive / Executive, HR Operations (HRIS)

• Support and coordinate daily HRIS operational activities, ensuring smooth and accurate system usage across HR functions.
• Manage user access administration, including account creation, role assignment, access review and deactivation in accordance with governance requirements.
• Handle HRIS tickets, user enquiries, and issue coordination, ensuring timely resolution and proper follow-up with vendors or relevant stakeholders.
• Maintain HR data accuracy, consistency and governance through regular monitoring and validation.
• Support HR system enhancement activities, including testing (UAT), process improvement initiatives and implementation support.
• Coordinate with system vendors and Korea HQ HR/IT teams for issue escalation, enhancement requests and system-related matters.
• Prepare and maintain HR reports and dashboards to support operational monitoring and management reporting.
• Ensure compliance with internal controls, audit requirements and data confidentiality standards.

Job Requirements

• Bachelor's Degree in Human Resource, Business Administration, Information Systems or related field.
• Minimum 2–5 years of working experience in HR Operations, HRIS or related support functions.
• Hands-on experience in HR systems administration or HR operational support.
• Good understanding of HR processes and workflows.
• Experience in handling system access management, user support, and ticket coordination.
• Good communication and stakeholder management skills.
• Detail-oriented with good data management and coordination skills.
• Familiarity with HR systems such as ZingHR or other HRIS platforms is an added advantage.
• Knowledge of reporting tools such as Excel or Power BI will be an added advantage.