Senior Executive, Industrial Sales Services

SD GUTHRIE BERHAD

About Us

SD Guthrie Berhad (SD Guthrie) is one of the world's leading producers of Certified Sustainable Palm Oil (CSPO), representing approximately 12% of the global market share (as of 31 December 2022). With over 84,000 employees across 12 countries, we pride ourselves on innovation, sustainability, and excellence. Our operations span the entire palm oil value chain, and we are expanding into new business verticals such as green industrial parks and renewable energy. We offer enriching career opportunities supported by cutting-edge technology and a commitment to sustainability. We are the world's first palm oil company to have our net-zero GHG emissions reduction targets approved by the Science Based Targets initiative (SBTi).

Join us today, as we continue to Unlock Nature's Superpowers!

Roles & Responsibilities

Credit Control Management

• Review creditworthiness of customers on a periodical basis.
• Apply credit application for credible customers from the Credit Committee.
• Issue & submit Proforma Invoice to customer in a timely manner.
• Monitor overdue debtors account and resolve within specified period.

Sales Order Processing

• Comply to SOP and company policies.
• Issue & submit Purchase Order & signed Sales Contracts from customer.

Product Registration

• Initiate and execute new product registration process.
• Ensure SAP Material code are ready for use in creating a quotation & sales order for new products in SAP.

Shipment and Deliveries

• Coordinate with relevant departments to ensure approvals & confirmation artwork for packaging is done in a timely manner.

Customer Complaints

• Log Customer Complaints.
• Process Corrective Preventive Action Report.
• Monitor progress of Customer complaints.
• Monthly Customer Complaint Report to be generated and shared with the Sales and Support team.
• Weekly Payment Chaser sent out for all Debtors Ageing above 30 days.
• Weekly Credit Hold Release Form submission for blocked orders 2 days before loading.
• Coordinate and manage all Customer Visit requirements.

Ideal Candidate

• Degree in Business Administration/related studies.
• 3-5 years experience in sales support function & logistics background.

Why Join Us

• Flexible Benefits Coverage
• Learning on Demand
• Employee Wellness Programme
• Employee Engagement Activities
• Fully Subsidised Sports Club
• Education Assistance (terms & conditions apply)
• Free Parking
• Free Shuttle Service from nearest LRT
• and many more...

Only shortlisted candidates will be contacted.

Discover more opportunities with us here!