Job Responsibilities
a) Technical & Strategic
- Acts as the focal point on technical-related matters involving Worldwide Holdings Berhad Group of Companies (Group) insurance/takaful program including but not limited to General, Liability, Employee Benefits, Large Specialized Risk and Construction Insurance.
- Initiate and lead the procurement of the Group insurance/takaful program and to ensure such insurance takaful program achieves value for money without compromising the adequacy of insurance/takaful coverage.
- Provide strategic recommendations to management on improvements to the insurance/takaful program.
- Analyze premium trends and claim ratios to support accurate forecasting and premium/contribution negotiations.
b) Program Management & Governance
- Manage the maintenance, development, performance, governance, administration and delivery of the insurance/takaful provision for the Group.
- Develop, implement and update internal insurance guidelines, SOPs, and compliance to support good governance and risk control.
c) Claims Management & Stakeholder Engagement
- Monitor insurance/takaful activities including claim administration, dealing with insurance/takaful operators, brokers/agents and adjusters.
- Represent the Group in claims surveys, risk inspections, and related engagements, ensuring proper documentation and follow-through
- Periodically report to the management on the performance of the insurance/takaful program including but not limited to insurance/takaful operator performance, premium rebate (if any) and/ or claim statistics.
d) Cost Planning
- Prepare and manage the insurance premium/contribution budget for the Group, ensuring alignment with corporate financial plans.
- Track actual costs against budget, perform variance analysis, and recommend cost optimization strategies.
Job Requirements
- Degree in Insurance or Business Administration Majoring in Insurance or Risk Management or AMII/ACII or other relevant qualifications with sufficient work experience in the insurance/takaful industry.
- Able to work independently and culturally adaptable team player.
- 5 10 years in the insurance/takaful industry (insurance/takaful company; broking and/or corporate agency)
- Strong expertise and knowledge across various classes of General Insurance, including Miscellaneous, Liability, Engineering, and Employee Benefits.
- Solid understanding of underwriting principles, risk assessment, and claims management across multiple lines of insurance/takaful.
- Good market knowledge and familiarity with current insurance/takaful products, trends, and regulatory requirements.
