Senior Executive, New Business Administration-2

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Purpose:

The incumbent is responsible to manage an efficient and effective NB administrative team to support the Company's business by meeting and exceeding the expectations on operational processes

Job Responsibilities:

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

• To process new insurance proposals according to the set guidelines and stipulated rules & regulation.
• Process a customer request end to end and maintain high level of quality service to customers.
• To identify service gaps through constructive feedback, implement process improvements where appropriate.
• To assist the Manager of New Business Administration in coaching of executives.
• To record, produce and prepare any statistics, reports and information required by the Management.
• Be involved in ad-hoc project
• Perform any other duties and responsibilities that assigned by superior from time to time

Job Requirements:

• Basic degree and/or professional life insurance qualification eg. ACII, AMII, AAII, FLMI, with at least 3 years working experience in life insurance environment.
• Must be willing to work long hours, on weekends and public holidays if required.
• Good understanding of insurance products (functionalities / technicalities) and operational processes will be an added advantage.
• Customer-oriented, with good interpersonal and communication skills
• Confident in problem solving and decision making
• Able to work independently and as a team player as well.
• Articulate and proficient in written and spoken English.
• Proficient in Microsoft Office applications.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.