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Functional
- Meet sales target by securing new quality loans in line with Management decision on the New National segment
- Maintain good business relationship with internal and external stakeholders
- Ensure documents for loan application received from dealer / customer are in accordance to guidelines requirement
- Ensure authentication of identification, income and vehicle documents
- Ensure consent is given by customer before proceeding further on the loan applications
- Interview applicant and conduct thorough KYC
- Perform data entry in LOAD$ system and ensure data keyed in is complete and accurate
- Perform CTOS enquiry
- Perform credit recommendation or write up to the loan application
- Constantly update dealers on the status of cases submitted on a daily basis
- Ensure timely issuance of Letter of Undertaking to dealer and follow up on the execution of HP Agreement and other related documents
- Serve Product Disclosure Sheet (PDS) and brief customer on the content of HP Agreement and witness the executive of the Agreement compliance
- Investigate and follow up on cases that have been delayed for approval and disbursement
- Conduct site visits when required
- Penetrate the New National car markets and gain market share with high submissions
- Additional responsibility on adhoc duties as assigned by Management at all times.