Senior Executive, Training (Network Planning & Development)

Job Responsibilities

• Develop and deliver training on new and existing automotive products to strengthen dealership staff's product knowledge and sales capabilities.
• Equip sales advisors with effective selling techniques, including explaining product benefits and addressing customer questions and objections.
• Identify dealership training needs and tailor programmes to address knowledge and performance gaps.
• Create engaging training materials, including presentations, manuals, digital resources and practical activities.
• Keep training content current with product updates, competitor offerings and developments in automotive technology.
• Assess participants understanding through quizzes, practical exercises and evaluations, and provide feedback to support improvement.
• Monitor training participation and results through the Learning Management System (LMS), and prepare reports with recommendations to improve training effectiveness.
• Collaborate with Product, Marketing and Sales teams to ensure training supports business objectives.

Job Requirements

• Bachelor's degree in any discipline. A qualification in an automotive-related field is an advantage.
• At least 3 years of relevant experience in automotive training, automotive sales or a related role.
• Strong understanding of automotive products, vehicle technologies and industry trends.
• Ability to develop and deliver engaging training programmes for different audiences.
• Strong presentation and communication skills, with the ability to explain technical information clearly.
• Proficiency in Microsoft Office, e-learning platforms and Learning Management Systems (LMS).
• Ability to analyse training results and recommend practical improvements.
• Good planning and organisational skills, with the ability to coordinate multiple training activities and meet deadlines.