Senior Graphic Designer

Design Luxury. Create Experiences. Inspire Beauty.

At KENS Apothecary, we believe exceptional design goes beyond aesthetics—it creates memorable experiences, strengthens brand connections, and inspires customers at every touchpoint.

As one of Malaysia's leading luxury beauty and fragrance retailers, we proudly represent an exclusive portfolio of internationally renowned brands, bringing world-class products and elevated retail experiences to our customers.

We're looking for an experienced Senior Graphic Designer to join our Creative Department and take ownership of a portfolio of luxury beauty and fragrance brands. If you're passionate about branding, storytelling, retail experiences, and crafting impactful visual communications across digital and physical environments, we'd love to hear from you.

About the Role

Reporting to the Art Director, you will be responsible for conceptualising, designing, and delivering high-quality creative assets that support marketing campaigns, retail activations, e-commerce, CRM, social media, and corporate branding initiatives.

This role combines strategic thinking with hands-on creative execution. Beyond creating beautiful designs, you'll help shape how our brands are experienced across every customer touchpoint while mentoring junior designers and collaborating with cross-functional teams.

What You'll Be Doing

1. Brand Ownership & Creative Stewardship

• Take creative ownership of an assigned portfolio of luxury beauty and fragrance brands, ensuring all creative deliverables consistently reflect each brand's identity, positioning, and global visual standards.
• Develop a comprehensive understanding of each assigned brand, including its heritage, customer profile, tone of voice, visual language, and marketing objectives.
• Act as the primary creative partner for Brand Marketing Managers by providing creative recommendations and translating marketing strategies into impactful visual communications.
• Ensure all creative executions maintain a consistent brand identity across digital, retail, print, event, and corporate platforms.

2. Creative Concept Development

• Conceptualize and develop innovative creative ideas, campaign concepts, and key visuals for product launches, seasonal campaigns, promotional activities, retail activations, events, and corporate initiatives.
• Translate marketing briefs and business objectives into engaging visual storytelling that enhances customer engagement and strengthens brand awareness.
• Participate in brainstorming sessions with cross-functional teams to generate creative solutions that support commercial objectives while maintaining luxury brand positioning.
• Support the Art Director in developing creative directions and campaign narratives for major brand initiatives.

3. Graphic Design & Creative Production

Design and produce high-quality creative assets across multiple channels, including but not limited to:

Digital

• Social media campaigns
• Website banners
• E-commerce visuals
• Email marketing (EDMs)
• CRM campaigns
• Digital advertisements
• Motion graphics
• Short-form video content

Print & Retail

• Point-of-sale materials (POSM)
• Brochures
• Catalogues
• Product leaflets
• Packaging adaptations
• Window display graphics
• In-store communication materials
• Event collateral
• Promotional materials

Corporate

• Presentation decks
• Internal communication materials
• Employer branding assets
• Corporate marketing materials
• Recruitment campaigns
• Manage the creative development process from initial concept through final artwork, ensuring all deliverables meet project timelines, production requirements, and quality standards.

4. Retail Experience & Visual Storytelling

• Collaborate with the Visual Merchandising team to develop integrated retail campaigns that create engaging and memorable customer experiences.
• Design creative assets supporting new store openings, pop-up stores, product launches, seasonal campaigns, and retail activations.
• Ensure creative consistency between online campaigns and in-store customer touchpoints to deliver a seamless omnichannel brand experience.
• Support retail photography, campaign styling, and visual presentations where required.

5. Cross-Functional Collaboration

• Work closely with Brand Marketing, Retail Operations, CRM, E-Commerce, Commercial, Human Resources, and other internal stakeholders to deliver creative solutions aligned with business objectives.
• Coordinate with photographers, videographers, production vendors, printers, freelancers, and external agencies to ensure creative projects are executed efficiently and to the highest quality standards.
• Participate actively in campaign planning meetings by providing creative insights and recommendations.

6. Brand Governance & Quality Assurance

• Ensure all creative materials comply with international brand guidelines, internal design standards, and production specifications.
• Review artwork for layout, typography, colour consistency, image quality, and overall design excellence before submission for approval or production.
• Prepare production-ready artwork and liaise with vendors during proofing, printing, fabrication, and installation processes.
• Maintain high standards of visual consistency across all customer touchpoints.

7. Innovation & Continuous Improvement

• Stay informed of emerging design trends, luxury retail developments, digital technologies, and consumer behaviour to ensure KENS Apothecary remains visually competitive.
• Explore AI-powered creative tools and emerging technologies to improve creative efficiency and workflow.
• Contribute to the continuous enhancement of internal design systems, templates, asset libraries, and creative best practices.
• Recommend process improvements that strengthen creative quality and operational efficiency.

8. Teamwork & Leadership

• Provide guidance, mentorship, and constructive feedback to junior designers, supporting their technical and professional development.
• Share design knowledge, creative inspiration, and industry best practices with the wider Creative Department.
• Foster a collaborative, positive, and high-performing team environment.
• Demonstrate professionalism, accountability, and ownership while managing multiple projects in a fast-paced environment.

Qualifications & Experience

Education

• Bachelor's Degree in Graphic Design, Visual Communication, Multimedia Design, Fine Arts, Advertising, or a related discipline.

Experience

• 3–5 years of professional experience in graphic design, with proven experience developing creative assets for digital, print, retail, and marketing campaigns.
• Experience within luxury retail, beauty, cosmetics, fashion, lifestyle, hospitality, or premium consumer brands is highly preferred.
• Strong portfolio demonstrating branding, campaign development, digital marketing, retail marketing, print production, and visual storytelling.
• Experience managing multiple brands or campaigns simultaneously is an advantage.

Technical Skills

• Advanced proficiency in Adobe Photoshop, Illustrator, and InDesign.
• Working knowledge of Adobe After Effects and Premiere Pro is highly desirable.
• Experience with Figma, Canva, and Microsoft PowerPoint is an advantage.
• Familiarity with AI-powered creative tools (e.g. Adobe Firefly, ChatGPT, Midjourney) is an added advantage.
• Strong understanding of typography, colour theory, layout design, print production, and digital design principles.