Senior HR Executive (Fixed Term Contract)

Welcome to GO Asia!

GrowthOps is a marketing transformation agency, consistently awarded the top Customer Engagement agency in APAC. For over 15 years, we've been helping brands go to market in Asia by integrating strategy, design, technology and AI. Trusted by enterprises and high-growth innovators, we specialise in supporting media, MarTech and creative operations across financial services, telecommunications, transportation, ecommerce, energy and more. GrowthOps is part of The Applied AI Company.

About your new role!

We're looking for an experienced Senior HR Executive to join us on a fixed-term basis (6–9 months). In this role, you will take full ownership of HR operations across Malaysia and Singapore, working closely with the business and the wider HR team as a trusted and proactive partner.

This is a broad, hands-on role for someone who can work independently, adapt to change, and contribute immediately, whether leading key HR processes or ensuring smooth day-to-day operations.

This role will cover HR operations across both Malaysia and Singapore. You will also get to collaborate with a large and diverse array of internal stakeholders and external partners within the GrowthOps network.

Please note: This role requires strong communication skills in both Malay and English.

Key Responsibilities

• Take ownership of the full employee lifecycle, from onboarding and probation tracking to managing exit processes and identifying improvement trends.
• Serve as the main HR contact for employees and managers, partnering with them on performance, conduct, and workplace concerns.
• Manage daily HR Operations independently, ensuring accurate and timely process execution for records, audits, and statutory compliance.
• Own HR policies and process improvements, including maintaining the employee handbook and introducing practical templates to support business needs.
• Execute statutory compliance and payroll coordination, ensuring all requirements for EPF, SOCSO, LHDN, CPF, and MOM are met accurately.
• Manage work pass and immigration matters, handling applications, renewals, and cancellations for Malaysia and Singapore independently.
• Oversee workplace management, including vendor coordination and facilities management to ensure a safe and efficient office environment.

What We'd Love To See From You

• 6 to 8 years of experience managing the full HR operations cycle, ideally across more than one country.
• Deep expertise in employment law, with strong knowledge of both Malaysian (EPF, SOCSO, LHDN) and Singaporean (MOM, CPF) regulations.
• Hands-on work pass experience, having independently managed EP, S Pass, and Work Permit processes in both regions.
• Adaptable and dependable, comfortable operating in a fast-moving environment where priorities evolve and minimal supervision is required.
• A sharp eye for detail with confidence in using HR systems and producing data-driven reports for management.

GO Asia is a part of the GrowthOps network – so you'll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group. We have creative workspaces in Hong Kong, Singapore, Kuala Lumpur and Manila, where you will always be welcome.

Must have skills

Strong communication skills in Malay and English

HR Operations

Statutory Compliance (MY/SG)