At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are here to move.
- Disseminate updated information from Customer, Carrier to warehouse operations timely and accurately.
- Email and follow-up phone call to update Customer, stakeholders on the latest development and milestone update of any customer orders and hub operation related issues.
- Coordinate with customer on the Urgent/Exception pull and work with operation team to handover the goods on timely.
- Review/troubleshoot the audit trail report for any inventory discrepancies.
- Perform system update on timely and accurately on any request from Customer or their Suppliers to on-hold parts in Warehouse Management System (WMS) and ensure the parts are segregated with proper label at on-hold location area.
- Notify Customer on any shipment discrepancy via mail and follow-up by phone call for subsequent follow-up.
- Respond to Customer or related parties email promptly.
- Coordinate with Operation team if any rework/screening/scrap activities as per Customer requirement.
- Properly file, update and maintain all company documents and records.
- STPM/Diploma
- Certification in Communication Skill and SAP hands-on is added advantages
- Able to speak and write in English
- Computer literate (Microsoft and Excel)
- Possess valid driving license and own transport preferred
To be considered for this position you must have valid rights to work and live in Singapore
