Provide leadership, coaching, and ongoing support to members of the Compliance and Corporate Secretarial teams to foster consistent performance and professional development.
Contribute actively to monthly departmental and management meetings, offering insights and input to support target achievement and continuous process improvement.
Supervise task allocation and monitor team deadlines, ensuring timely and accurate delivery of services while effectively managing client expectations.
Stay up to date with regulatory and technical developments, promptly sharing updates with the team and guiding the implementation of necessary changes.
Develop and maintain strong client relationships by serving as the key point of contact, addressing issues efficiently, and identifying opportunities to enhance service delivery and deepen client engagement.
Oversee the performance and growth of portfolio leaders, ensuring their goals align with the organization's strategic direction and that service quality remains consistently high.
Perform other ad-hoc duties or assignments as assigned by management.
Requirements
Bachelor's degree in Law, Corporate Governance, Business Administration, Accounting, or a related field.
ICSA / MAICSA qualification or equivalent professional certification is highly preferred.
Licensed Company Secretary (or in progress) is an added advantage
Minimum 57 years of relevant experience in corporate secretarial and/or compliance functions.
Prior experience in a leadership, supervisory, or team lead role is essential.
Experience managing client portfolios and handling regulatory compliance matters.
Strong interpersonal and client management skills with the ability to build and maintain long-term client relationships.
Capable of managing client expectations, resolving issues promptly, and identifying opportunities for value-added service delivery.
Comfortable participating in high-level meetings and presenting recommendations to management.
