We are seeking a Senior Manager, Compliance to lead and manage the company's compliance function within a regulated financial services environment. This role focuses on oversight, decision-making, and team management, ensuring compliance frameworks and day-to-day operations are executed effectively by the compliance team, while providing guidance and escalation support for complex matters.
Key Responsibilities
- Compliance Function Oversight
- Oversee the implementation and ongoing effectiveness of the Anti-Money Laundering(AML) / Countering the Financing of Terrorism (CFT) / Counter-Proliferation Financing (CPF) and compliance framework.
- Ensure compliance processes and controls are operating as designed across the business.
- Act as the escalation point for complex, high-risk, or sensitive compliance matters.
- Risk Assessment & Control Management
- Oversee ML/TF/PF risk assessments, customer risk classification, and enhanced due diligence frameworks.
- Review and challenge higher-risk customer profiles and significant risk decisions made by the team.
- Identify control gaps, process weaknesses, or emerging risks, and direct remediation efforts.
- Policies, Procedures & Governance
- Review and maintain compliance policies, SOPs, and work instructions to ensure they remain aligned with regulatory requirements and business operations.
- Ensure policies and procedures are effectively embedded and understood by the compliance team.
- Drive periodic reviews and enhancements to compliance documentation and frameworks.
- Transaction Monitoring & STR Oversight
- Provide oversight and guidance on transaction monitoring, investigations, and Suspicious Transaction Reports (STR) / Suspicious Activity Reports (SAR) submissions.
- Review and approve complex or material cases escalated by the team.
- Ensure consistency and quality in investigations and reporting decisions.
- Quality Assurance (QA) Oversight
- Lead and oversee the Compliance QA function to ensure:
- Investigations, reviews, and decisions meet internal and regulatory standards
- Consistent application of policies and procedures
- Review QA findings, identify root causes, and drive corrective actions.
- Use QA outcomes to improve controls, training, and system configurations.
- Compliance Systems Enhancement
- Lead and actively support compliance system enhancement initiatives, including:
- Transaction monitoring rules and thresholds
- Customer risk scoring and segmentation
- Workflow automation and system controls
- Work closely with product, technology, and data teams to translate compliance requirements into system functionality.
- Review system changes request proposal, validate compliance logic, and support testing and implementation.
- Provide hands-on input to ensure system solutions reflect real operational and regulatory needs.
- Stakeholder Engagement (Internal)
- Work closely with business, operations, product, and technology teams to address compliance issues and support implementation of controls.
- Provide compliance input for new products, services, or process changes.
- Support management discussions by articulating compliance risks and impacts clearly.
- People Management & Team Leadership
- Lead, manage, and develop the compliance team, including workload planning, performance management, and capability building.
- Set priorities, provide direction, and ensure timely delivery of compliance activities.
- Balance strategic oversight with hands-on support where necessary during peak periods.
Qualifications & Requirements
- Minimum 810 years of experience in compliance or AML/CFT roles within regulated financial institutions, fintech, or payment companies.
- Professional compliance certifications (e.g. ACAMS, ICA, or equivalent) are strongly preferred.
- Demonstrated experience managing and developing a compliance team.
- Strong knowledge of AML/CFT, sanctions, customer due diligence, transaction monitoring systems, risk scoring, and compliance automation.
- Proven experience managing compliance, system-related initiatives, and QA or review functions.
- Experience working closely with product and technology teams on system design or enhancements.
- Strong judgement, leadership, analytical, and stakeholder management skills.
- Ability to operate in a fast-paced environment with multiple competing priorities.
Malaysian
Location: Bangsar South, Kuala Lumpur
