Senior Manager, IT Disaster Recovery, Cloud and Infrastructure Management

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Summary:

We are seeking an experienced IT Senior Manager to lead Disaster Recovery (DR) capabilities while driving infrastructure-related initiatives, cloud optimization programs, and lifecycle management (EOL/EOS) across the technology landscape. This role requires a blend of strategic planning, technical expertise, and program leadership to enhance resilience, optimize costs, and ensure platform sustainability.

PRINCIPAL DUTIES & RESPONSIBILITIES:

IT Disaster Recovery Management:

• Design, implement, and continuously improve IT Disaster Recovery (DR) strategies and frameworks to align with regulatory requirements, working closely with the relevant stakeholders, both Infra and Application team.
• Define and maintain Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) aligned with business requirements based on the BIA Assessment from BCM team.
• Plan and execute DR drills, testing, and simulation exercises to validate recovery readiness
• Identify gaps, risks, and dependencies in recovery capabilities and drive remediation initiatives
• Ensure DR documentation, runbooks, and governance processes are maintained and up to date

Infrastructure Project Management:

• Lead and drive infrastructure-related projects (e.g., data center, network, platform modernization, resiliency enhancements)
• Develop project plans, timelines, budgets, and resource allocation strategies
• Manage cross-functional stakeholders, vendors, and internal teams to ensure successful delivery
• Monitor project risks, issues, and dependencies, ensuring timely resolution
• Ensure alignment with enterprise architecture, security standards, and governance policies

Cloud Optimization:

• Drive cloud optimization initiatives across cost, performance, scalability, and reliability
• Establish governance and best practices for cloud resource utilization and cost management
• Analyse cloud usage patterns and identify opportunities for rightsizing, reservation models, and automation
• Collaborate with application teams to improve cloud architecture efficiency and resilience
• Track and report key metrics (cost savings, utilization efficiency, performance improvements)

EOL/EOS Lifecycle Management:

• Develop and maintain a comprehensive view of technology assets reaching End-of-Life (EOL) and End-of-Support (EOS)
• Plan and drive refresh, upgrade, or decommissioning initiatives
• Ensure timely remediation of technology risks associated with unsupported platforms
• Work with relevant stakeholders to define upgrade roadmaps and funding requirements
• Integrate lifecycle management into overall technology strategy and governance frameworks

JOB SPECIFICATION:

• 8-12+ years of experience in IT infrastructure, cloud, or platform roles
• Strong understanding of DR concepts: RTO, RPO, backup/recovery, high availability, failover strategies
• Strong experience managing infrastructure or transformation projects
• Experience managing EOL/EOS lifecycle programs and technology refresh initiatives
• Strong verbal and written communication skills
• Strong stakeholder management and communication skills
• Ability to lead cross-functional initiatives and influence senior stakeholders
• Strong problem-solving and decision-making capabilities

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.