Senior Manager, Operations (KLGCC Mall)

Job Purpose:

• To lead and manage daily operations of the shopping mall.
• To plan and organise plan preventive maintenance.
• To prepare yearly budget and business plan

Job Responsibilities:

• Lead the operations team in managing building services and maintenance of the mall.
• Plan, formulate, manage, and oversee the operations, maintenance, and the upkeep of the shopping mall.
• Review the facilities management programs and developments to ensure that the shopping mall perform at an optimum level.
• Support in all marketing events & activities plan the shopping mall.
• Responsible for the preparation of annual operation budget, administration, and management of service contracts.
• Responsible for the preparation and collation of relevant management reports.

Job Responsibilities (Con't):

• Ensure the reliability and efficiency of plant and equipment.
• Work together with Head, Facilities & Operations to conduct energy conservation & environmental program with a view to reduce operating cost.
• Responsible for the system including analyzing data to conduct proactive maintenance to minimize equipment down time.
• Maintain good relations with tenants, coordinate tenant's fit out works and Asset Enhancement Projects.
• Ensure the property is well kept in all manners.

Education/Professional Qualification:

• Degree in Property Management, Land Management, Valuation, Estate Management, Business Administration or any related disciplines
• Related qualifications in Real Estate from professional institutions is an added advantage.

Professional Experience:

• At least 10 years of exposure in Shopping Mall management and 5 years of exposure in asset enhancement; with 10 years of managerial experience