Senior Manager, Process Optimisation

Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Prudential plc is an Asia-led portfolio of businesses focused on structural growth markets. The business helps individuals to de-risk their lives and deal with their biggest financial concerns through life and health insurance, and retirement and asset management solutions. Prudential plc has 20 million customers and is listed on stock exchanges in London, Hong Kong, Singapore and New York.

Prudential was founded in London in 1848 on the principles of integrity, security and prudence and we still adhere to those principles today.

The Group Head Office in Hong Kong supports business operations across Asia and Africa. The GPM Team sits within the Group Finance function covering management information (MI), performance management, actual reporting, forecasting, business plan and remuneration. The team in KL supports the team in Hong Kong on all deliverables and processes, working closely with the Hong Kong team on a daily basis.

Job Scope:

Work within the GPM team to deliver high-quality management information (MI), performance management analysis, actual reporting, forecasting, planning and remuneration to senior committees, including the Group Executive Committee (GEC). Continuously enhance and improve underlying processes and the quality of deliverables by identifying and implementing improvements to checks and controls, increasing efficiencies and optimising working files. Support urgent requests and BAU deliverables in a timely manner while maintaining a good balance between flexibility and control.

Principal Accountabilities:

Key Accountabilities

1. Support various GPM Excel based deliverables, including MI, performance management analysis, actual reporting, forecasting, planning and remuneration.

2. Enhance and optimise existing work files, processes and controls.

3. Collaborate with the Hong Kong team to deliver urgent ad-hoc requests.

4. Coordinate and deliver products in a timely manner by working closely with local businesses and Group teams.

Performance measures

1. Consistently deliver high quality products within established timelines.

2. Effectively manage competing priorities and perform well under pressure.

3. Provide clear communicate and closely manage expectations of the line manager and HK team.

Core Competences Required:

• Proficient in Excel and other Microsoft Suite applications e.g., Power Apps, VBA.

• Capable of managing a small team, delegating tasks, reviewing work and handling competing priorities

• Perform well under pressure

• Ability of independent thinking, problem solving and proactive initiatives.

• Strong teamwork skills, communication and interpersonal skills

• Preferably knowledgeable in the insurance or Financial Services industry

• Highly organised with experience in multi-task across stakeholders, offices, and departments.

Education and Experience:

• Bachelor's degree in science-related field

• Over 8 years of relevant experience

• Proficient in English communication, both written and verbal

• Professional qualifications in relevant fields preferred, e.g., accounting, actuarial, investment, data analysis and risk management

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.