PwC Malaysia
Description
Job Description & Summary
The ProcuretoPay (P2P) Team Lead is responsible for leading the endtoend P2P operations for PwC Malaysia, ensuring timely, accurate, and compliant procurement and payment processes that support PwC's professional services business. This role plays a critical part in enabling client delivery teams by ensuring vendors and payments efficiently, while upholding PwC's governance, independence, and risk management standards.
The role, reporting to the Chief Financial Officer combines people leadership, process excellence, and stakeholder management in a fastpaced, highcompliance environment, with a strong focus on continuous improvement, automation, and service quality.
EndtoEnd ProcuretoPay Operations
- Lead and oversee the full P2P lifecycle, including vendor onboarding, purchase requisitions, purchase orders, goods/services receipt, invoice processing, and payment execution.
- Ensure P2P processes support PwC's projectbased, timesensitive professional services model, including engagementrelated spend, subcontractors, and expense reimbursements.
- Monitor service level agreements (SLAs), cycle times, and backlog to ensure operational efficiency and a strong internal customer experience.
Governance, Risk & Compliance
- Own and ensure strict adherence to PwC P2P policies, approval matrices, independence rules, and ethical standards, including segregation of duties and auditready documentation.
- Maintain compliance with Malaysian regulatory requirements (e.g. tax, SST, eInvoicing where applicable) and PwC network standards.
- Partner with Risk Management to address P2P related risks
Stakeholder & Business Partnering
- Act as the primary point of contact for Partners, Directors, engagement teams, and internal functions on P2P matters.
- Manage relationships with vendors
- Translate business needs into practical P2P solutions while balancing cost, control, and service quality.
People Leadership & Capability Building
- Lead, coach, and develop a team of P2P analysts/senior analysts, fostering a highperformance and serviceoriented culture.
- Set clear objectives, conduct performance reviews, and identify training needs to build P2P and business acumen capabilities.
- Drive PwC values and behaviours, including integrity, teamwork, and continuous learning.
Process Improvement & Digital Enablement
- Identify opportunities to streamline and standardise P2P processes, reduce manual effort, and improve data quality.
- Support the adoption and optimisation of finance systems
- Contribute to regional or networkwide finance transformation initiatives and best practice sharing.
Key Skills & Competencies
- Strong understanding of procuretopay processes within a professional services or shared services environment
- Proven people leadership and stakeholder management skills
- High attention to detail with a strong control and compliance mindset
- Ability to balance service delivery with governance requirements
- Experience in process improvement, automation, or finance transformation initiatives
- Strong communication skills, with the ability to engage confidently with senior stakeholders
Qualifications & Experience
- Bachelor's degree in Accounting, Finance, Business, or a related field
- Minimum 10 years of relevant P2P / Procurement/Accounts Payable / Finance Operations experience, with at least 23 years in a supervisory or team lead role
- Experience in professional services, consulting or large matrix organisations is highly preferred
- Familiarity with Oracle, SAP S/4HANA and eprocurement systems; exposure to regional or global shared services models is an advantage
- Professional accounting qualification (e.g. ACCA, CPA, CIMA) is a plus but not mandatory
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship
Yes
Government Clearance Required
Yes
For further information, and to apply, please visit our website via the Apply button below.
Candidates must be resident in Malaysia, or have the right to work in Malaysia.