Line of Service
Internal Firm Services
Industry/Sector
Not Applicable
Specialism
IFS - Finance
Management Level
Senior Manager
Job Description & Summary
The ProcuretoPay (P2P) Team Lead is responsible for leading the endtoend P2P operations for PwC Malaysia, ensuring timely, accurate, and compliant procurement and payment processes that support PwC's professional services business. This role plays a critical part in enabling client delivery teams by ensuring vendors and payments efficiently, while upholding PwC's governance, independence, and risk management standards.
The role, reporting to the Chief Financial Officer combines people leadership, process excellence, and stakeholder management in a fastpaced, highcompliance environment, with a strong focus on continuous improvement, automation, and service quality.
EndtoEnd ProcuretoPay Operations
- Lead and oversee the full P2P lifecycle, including vendor onboarding, purchase requisitions, purchase orders, goods/services receipt, invoice processing, and payment execution.
- Ensure P2P processes support PwC's projectbased, timesensitive professional services model, including engagementrelated spend, subcontractors, and expense reimbursements.
- Monitor service level agreements (SLAs), cycle times, and backlog to ensure operational efficiency anda stronginternal customer experience.
Governance, Risk & Compliance
- Own and ensure strict adherence to PwCP2Ppolicies, approval matrices, independence rules, and ethical standards, including segregation of duties and auditready documentation.
- Maintain compliance with Malaysian regulatory requirements (e.g.tax, SST, eInvoicing where applicable) and PwC network standards.
- Partner with Risk Managementto addressP2P related risks
Stakeholder & Business Partnering
- Act as the primary point of contact for Partners, Directors, engagement teams, and internal functions on P2P matters.
- Manage relationships withvendors
- Translate business needs into practical P2P solutions while balancing cost, control, and service quality.
People Leadership & Capability Building
- Lead, coach, and develop a team of P2P analysts/senior analysts, fostering a highperformance and serviceoriented culture.
- Set clearobjectives, conduct performance reviews, andidentifytraining needs to build P2P and business acumen capabilities.
- Drive PwC values andbehaviours, including integrity, teamwork, and continuous learning.
Process Improvement & Digital Enablement
- Identifyopportunities to streamline andstandardiseP2P processes, reduce manual effort, and improve data quality.
- Support the adoption andoptimisationof finance systems
- Contribute to regional or networkwide finance transformation initiatives and best practice sharing.
Key Skills & Competencies
- Strong understanding ofprocuretopay processeswithin a professional services or shared services environment
- Provenpeople leadershipand stakeholder management skills
- High attention to detail with a strongcontrol and compliance mindset
- Ability to balance service delivery with governance requirements
- Experience inprocess improvement, automation, or finance transformationinitiatives
- Strong communicationskills, with the ability to engage confidently with senior stakeholders
Qualifications & Experience
- Bachelor's degree in Accounting, Finance, Business, or a related field
- Minimum10years of relevant P2P /Procurement/Accounts Payable / Finance Operations experience, with at least23 years in a supervisory or team lead role
- Experience inprofessional services, consultingor large matrixorganisationsis highly preferred
- Familiarity withOracle, SAP S/4HANAand eprocurement systems; exposure to regional or global shared services models is an advantage
- Professional accounting qualification (e.g.ACCA, CPA, CIMA) is a plus but not mandatory
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports + 17 more
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%
Available for Work Visa Sponsorship
Yes
Government Clearance Required
Yes
Job Posting End Date
