JOB SCOPE
Property Operations & Maintenance Oversight
- Oversee daily operations and conditions of depots, hostels, offices, retail counters and terminals.
- Implement preventive and corrective maintenance frameworks.
- Conduct site inspections and ensure safety, cleanliness and compliance.
- Manage facility teams and monitor maintenance performance.
Leasing & Commercial Management
- Develop and execute leasing strategies for retail spaces, kiosks, counters and commercial areas.
- Source and acquire tenants; negotiate rental terms and prepare proposals.
- Manage tenancy renewals, rent collection, arrears and occupancy levels.
- Optimise tenant mix and revenue opportunities across properties.
- Develop business proposal for new opportunities.
Tenancy & Stakeholder Relations
- Build positive relationships with tenants, landlords, authorities and business partners.
- Handle tenant inquiries, concerns, disputes and operational issues.
- Ensure all tenants comply with tenancy agreements, house rules and safety requirements.
New Site Setup & Space Planning
- Lead planning and coordination for new depots, terminals, offices and counters.
- Oversee layout planning, fit-outs, utilities setup and branding installation.
- Support regulatory applications, permits and approvals.
Compliance, Safety & Regulatory Management
- Ensure properties meet Bomba, local councils, building codes and safety requirements.
- Coordinate statutory inspections and maintain compliance records.
- Work with HSSE on risk mitigation, audits and emergency planning.
Vendor & Contractor Governance
- Manage contractors for cleaning, security, repairs, renovation and M&E services.
- Evaluate vendor performance and ensure SLA compliance.
- Review and approve quotations for Head of Property or Finance endorsement.
Financial & Budgeting Responsibilities
- Assist in preparing OPEX & CAPEX budgets for property and leasing functions.
- Monitor expenses, revenue, leasing performance and cost-saving initiatives.
- Prepare monthly reports for management.
Team Leadership & SOP Implementation
- Lead, coach and supervise Property & Leasing teams.
- Establish SOPs, checklists and performance KPIs.
- Drive continuous improvement across property and leasing operations.
REQUIREMENTS
- Strong knowledge of property management, leasing and facility operations
- Excellent negotiation and commercial acumen
- Understanding of local authority regulations, Bomba compliance and tenancy laws
- Leadership, team management and stakeholder communication skills
- Vendor and contractor management capabilities
- Strong organisational and multitasking abilities
- Financial planning, budgeting and analytical skills
- Competency in MS Office, reporting tools and property systems
- Problem-solving and decision-making skills
- Ability to lead multiple properties and projects simultaneously
