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What You'll Be Doing
The PTP Manager will lead the Purchase-to-Pay (PTP) function within Plaza Premium Group's Global Service Centre (GSC), ensuring efficient delivery of finance operations across global entities. This role provides strategic oversight, operational leadership, and continuous improvement to drive a high-performing shared services environment.
You will work closely with senior leadership and cross-functional teams to deliver accurate financial operations, ensure compliance, and enhance service excellence across the organization.
Key Responsibilities
Leadership & Strategy
- Provide strategic direction for the PTP function, aligning goals with the Global Service Centre's operational strategy.
- Lead, mentor, and develop team leads and team members, supporting career growth and capability building.
- Establish team goals, monitor KPIs, and drive accountability for service delivery performance.
- Develop contingency plans and resource allocation strategies to manage demand fluctuations and workforce changes.
PTP Operations Management
- Oversee end-to-end PTP processes including payables, settlements, confirmations, reconciliations, and reporting.
- Ensure timely and accurate transaction processing in compliance with PPG policies, IFRS standards, and statutory requirements.
- Supervise transactional PTP and T&E processes across global markets to ensure operational effectiveness and KPI achievement.
- Lead month-end and year-end closing activities related to PTP, acting as an escalation point for complex issues.
Process Improvement & Transformation
- Identify opportunities for process optimization, automation, and cross-country standardization.
- Lead system implementations, transitions, and integrations for new acquisitions or process improvements.
- Conduct root cause analysis (RCA) to resolve operational issues and implement sustainable solutions.
- Oversee User Acceptance Testing (UAT) and ensure successful system changes or upgrades.
Financial Control & Compliance
- Ensure strong internal controls and adherence to accounting policies, audit requirements, and regulatory standards.
- Review financial reports, reconciliations, and analysis to maintain the integrity of financial statements.
- Support financial reporting with fluctuation analysis and commentary where required.
- Assist with internal and external audits and respond to audit queries.
Stakeholder Management
- Collaborate closely with GSC Finance functions (OTC, RTR, GIR, CM), IT, HR, Procurement, and Finance Business Partners.
- Work with HQ Finance and country finance teams to ensure seamless financial operations and reporting.
- Build strong relationships with vendors, banks, auditors, and internal stakeholders to support operational excellence.
- Foster a customer-focused service culture within the PTP team.
Operational Excellence
- Monitor account balances and reporting to ensure policy and regulatory compliance.
- Maintain accurate documentation, SOPs, and service delivery frameworks.
- Track performance metrics such as productivity, errors, and service levels to drive continuous improvement.
- Ensure timely onboarding, transitions, and knowledge transfers within the team.
About You
- Bachelor's Degree or Diploma in Accounting, Finance, or related discipline.
- Professional certification (ACCA, CPA, CIMA, or equivalent) is an advantage.
- Minimum 10 years of accounting or finance experience, with at least 5 years in a managerial or supervisory role, preferably within a global shared services environment.
- Strong knowledge of IFRS, US GAAP, internal controls, financial reporting, and financial statement analysis.
- Experience with ERP systems such as Dynamics 365 or similar accounting platforms.
- Solid experience in PTP operations, intercompany transactions, reconciliations, and month-end closing.
- Advanced proficiency in Microsoft Excel and PowerPoint.
- Strong communication and stakeholder management skills.
- Fluency in English; Cantonese proficiency is a plus.
- Demonstrated leadership capabilities including driving results, customer focus, talent development, and continuous improvement.
