Responsible for the implementation and operations of all technology infrastructures which includes data centre, network and server services, telephony, service monitoring, user support/ help desk, workstation management, servers, storage and related software and hardware.
Responsible for technology infrastructure planning and deployment of technology for various projects.
Manage and fulfil management's expectations & requirements to support business growth and objectives.
Work effectively and efficiently with internal IT team (e.g., ERP, MES, PMO, SYS, BISO, ITGA) and external party (e.g. vendors, consultant, suppliers) to ensure seamless support to management & users on IT Infrastructure matters.
To provide strategic leadership and operational management for infrastructure services and end user computing (EUC) services.
To be responsible for the development of network Infrastructure services and to assist in the development of a network strategy and associate policies and plans.
To be responsible for the development of end user computing (EUC) services and assist in the development of end user computing (EUC) strategy.
To plan, design and install new network solutions, co-ordinating project groups, consultants and suppliers so that the solutions meets identified requirements, budgets and timescales.
To be responsible for budget management for the network infrastructure service and end user computing (EUC) services.
To manage all third party supplier contracts for infrastructure services and end user computing (EUC) ensuring agreements are in place and aligned to business requirements
To lead on disaster recovery and business continuity plans & procedures and ensuring effective disaster recovery and business continuity plans exist to deliver the required RPOs and RTOs for all infrastructure services including regular testing.
REQUIREMENTS
Bachelor Degree in Computer Engineering, Computer Science or its equivalent in related IT field.
Requires 10+ years of network infrastructure and end user computing (EUC) experience
Experience working on large scale infrastructure service and end user computing (EUC) service.
