Senior Manager (Team Lead)

Roles and Responsibilities Describe specific key functions of the position or the essential areas of responsibilities, listing the most important first.

Begin each statement with an action verb Describe what, how, and why role/responsibility is performed.

Indicate average percentage of time each responsibility takes.

• As a team lead, accountable to the team performance and development.
• Actively discuss with reporting manager(s) to align on expectations and goals setting for the team.
• Involving in team resource plan and budgeting.
• In charge of Integral Life system requirement gathering, impact analysis, propose solutions, code development, unit testing, UAT support (incl. UAT EOD batch support) and deployment (BAU and Projects).
• Obey and follow on prevailing SDLC, Development, and other standards.
• System delivery according to determined scopes, timeline, and quality.
• Take accountability/supportive on production incident/problem tickets caused by any disobedience SDLC process.
• Supportive to provide management updates on system/project related activities.
• Understand functionalities and technical aspects of the system; analyze technical impact on interfacing systems.
• To adhere to and support on Integral Life security, standard and compliance matters.
• Actively participate in Team activities such sharing (knowledges, ideas etc.), mentoring, coaching (junior), system upgrade/maintenance etc.

Financial and Non-Financial Measures:

• Ensures that Integral Life BAU issues are resolved within agreed SLA.
• Responsible for system solutions deliverable to support the initiatives.
• Achieve personal KPIs and contribute to Technology overall initiatives and goals.
• Personal development is one of factors to be considered as well.

Communication Requirements

• Internal: Internal Staff across divisions (project managers, development teams, business analysts, tribe leads, tribe team leads, HODs, system owners etc.) and Distribution channels
• External: Service Providers and Business Partners

Minimum Job Requirements:

• Degree in IT or related areas.
• Has minimum 10 years of working experience in the application development for life insurance domain using Integral Life/Life Asia COBOL system.
• Intermediate knowledge of AS400, COBOL, SMART/400, Control Language and SQL development.
• Fast learner and has strong analytical and impact analysis skills to provide feedbacks/inputs on user requirements.
• Has good personality and attitude.
• Has experience lead a team.

Reporting Structure and Supervisory / Managerial Responsibilities:

• Reports to the Head of SG Technology Centre
• As a team lead, he/she is responsible to lead a team and has supervisory oversight on the team members including providing technical leadership