Senior Manager, Technology Governance, Risk & Control

The Senior Manager, GT Controls & Strategic Governance is responsible for maintaining an effective governance, risk and control environment across Group infrastructure. The role oversees controls, risk assessments, audits, compliance reviews and remediation; tracks key GT strategic initiatives; and uses AI and analytics to improve execution and senior-management reporting.

KEY RESPONSIBILITIES

Governance, Risk & Regulatory Support

• Maintain the GT control portfolio in line with Prudential's risk, compliance and governance frameworks, and contribute to relevant policies and standards.
• Lead control testing, risk assessments and compliance reviews, partnering with Tower Leads and SMEs to remediate gaps and drive accountability.
• Coordinate audits and regulatory, Risk and Compliance engagements involving GT, tracking actions through to timely closure.
• Oversee third-party technology risk activities and due diligence in line with applicable policies.
• Support the Head of Technology with concise reporting on control health, key risks, audit themes and remediation priorities.

Strategic Initiative & Project Tracking

• Maintain a consolidated view of key GT strategic initiatives and programmes, including milestones, progress, dependencies and delivery status.
• Coordinate regular updates with initiative owners and highlight key risks, issues, decisions and support required.
• Prepare concise status reporting for the senior management team, ensuring clear visibility of overall progress and areas requiring management attention.

AI & Analytics Enablement

• Apply AI knowledge and analytics to support the activities under Sections 1–2, including risk and control analysis, assurance activities, policy and standards reviews, strategic initiative tracking, stakeholder coordination and regulatory support.
• Use approved AI and analytical tools to perform evidence completeness and consistency checks, support audit planning and tracking, identify trends, exceptions and potential gaps, and improve governance reporting and management insights, while ensuring data quality, human oversight and compliance with Prudential's security, privacy and responsible AI requirements.

QUALIFICATIONS & EXPERIENCE

• Bachelor's or Master's degree in Information Technology, Business, Risk Management or a related field.
• Minimum 10 years of experience in technology risk, internal controls, audit, compliance, IT operations or technology governance.
• Experience in control testing, risk assessment, audit coordination, issue remediation, project tracking and senior-management reporting.
• Working knowledge of AI, analytics or automation tools and their application to governance, controls and management reporting.
• Relevant certification such as CISA, CISSP, CRISC or CISM is preferred.

KEY SKILLS

• Technology governance, risk management and internal controls
• Control testing, evidence management and remediation governance
• Basic project and programme tracking
• Audit, compliance and regulatory coordination
• AI-enabled analytics and executive reporting