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Knight Frank

Senior Operations Manager

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Job Description

Who Are We

Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934. Headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. We work responsibly in partnership to enhance people's lives and environments in over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.

At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors both emerging and established we are dedicated to meeting and exceeding their property goals.

A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.

In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.

About The Role

What is your role is all about

Reporting to the Director in-charge, you will be based at one of the properties (shopping mall) that our company is managing located near to Damansara's area or Petaling Jaya.

Responsibilities

As a Senior Operations Manager/Centre Manager that based at one of managed shopping mall, some of your responsibilities but not limited to:

  • To plan, manage and supervise day to day operations of the shopping mall, including building maintenance, housekeeping, security, promotional activities, tenant occupancy, and collection
  • Work closely together with team to plan, organize and drive marketing events to increase footfall in the mall
  • Ensure compliance of operations as per Strata Management Act
  • Lead a team of technical and non-technical staff to carry our necessary work in the operations
  • Involve in leasing activities in the mall from promotion, finding potential prospect, negotiation, etc.
  • Maintain high rapport and relationship with owners, tenants and local authorities

What we are looking for in this role

  • Degree or Diploma in Business / Management, Property / Real Estate Management or equivalent.
  • At least 6 - 8 year(s) of working experience in the related field.
  • Good presentation, communication, interpersonal, negotiation, leadership, problem solving skills
  • Result oriented and strong drive to meet target and objective
  • Conversant in marketing communications and leasing activities
  • Prior working experience in a stratified mall will have added advantage.

Competitive salary

Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.

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About Company

Job ID: 145212401