Senior Presales Consultant

About the Company

fileAI leverages proprietary AI to process any file end-to-end directly into any system without manual intervention. By streamlining repetitive workflows, fileAI enables your team to focus on higher-value tasks and boost productivity.

About the Role

Collaborate with Account Executives to understand customer needs and deliver tailored product demonstrations.

Responsibilities

• Own the technical aspects of the sales cycle, including solution design, security reviews, and integration discussions.
• Lead Proof-of-Concept (PoC) and pilot implementations to showcase product capabilities.
• Serve as a trusted technical advisor to prospects, addressing questions around architecture, APIs, data security, and scalability.
• Provide customer feedback to product and engineering teams to help guide roadmap decisions.
• Create and maintain reusable sales assets such as demo environments, solution diagrams, and technical FAQs.
• Occasionally support RFP/RFI responses with technical input.
• Contribute to the development of best practices, templates, and tools to streamline the implementation and delivery process.
• Maintain strong, ongoing relationships with clients to ensure continued satisfaction and identify opportunities for additional value or upsell.

Qualifications

• Proven experience in a Pre-Sales, Solutions Engineering, Sales Engineering, or related technical customer-facing role, ideally in an early stage product company.
• Strong understanding of on-premise and cloud technologies (e.g., AWS, Azure, GCP), APIs, and web applications.
• Familiarity with enterprise IT environments.
• Excellent communication and presentation skills, with the ability to tailor messages to both technical and business audiences.
• Ability to work independently in a fast-paced, ambiguous environment and manage multiple priorities.
• Hands-on experience with scripting (Python, JavaScript), CRM systems (Salesforce), or BI tools will be an advantage.