Senior Product Manager

Job Description

Senior Product Manager

What you will do (Not limited to):

• Own product vision and roadmap for core platform domains Lead the definition and evolution of key platform capabilities supporting airline distribution and B2B travel commerce, balancing short-term delivery with long-term platform sustainability.
• Act as the functional authority for complex workflows Define and document end-to-end product behaviour across booking lifecycles, including search, pricing, booking, ticketing, cancellations, refunds, commissions, settlements, and operational edge cases.
• Work closely with architecture and engineering leadership Partner deeply with the Principal Software Architect and engineering teams to shape system boundaries, APIs, data flows, and sequencing of platform capabilities.
• Translate strategy into execution-ready requirements Convert high-level business objectives into clear, prioritised product requirements, user journeys, and acceptance criteria suitable for high-risk transactional systems.
• Drive phased product evolution Support incremental delivery and controlled platform evolution, ensuring new capabilities are introduced safely without disrupting live operations.
• Balance commercial, operational, and technical needs Work with business, finance, and operations stakeholders to ensure product decisions account for revenue impact, cost efficiency, operational risk, and regulatory considerations.
• Champion data-informed decision making Define success metrics beyond delivery (e.g. booking success rate, failure rates, refund SLAs, conversion impact) and use data to guide prioritisation and trade-offs.
• Enable cross-functional alignment and buy-in Clearly communicate product intent, priorities, and trade-offs to internal teams and selected external partners where appropriate.
• Stay informed on industry and market trends Track developments in airline technology, travel commerce, and platform models to inform product direction without chasing unnecessary complexity.

Requirement :

• Degree in Computer Science, Engineering, or a related field.
• 8+ years of overall experience, with at least 4â€5 years in a senior product management role.
• Proven experience managing platform or system products rather than purely consumer-facing features.
• Strong understanding of transactional systems, APIs, and service-based architectures.
• Experience working closely with software architects and engineers on complex technical products.
• Solid grasp of Agile delivery principles, backlog management, and phased delivery in high-risk environments.
• Strong analytical skills with the ability to reason about workflows, edge cases, and failure scenarios.
• Excellent communication and stakeholder management skills, including the ability to explain complex concepts clearly.
• Experience in travel, airline systems, OTA platforms, payments, e-commerce, or fintech is a strong advantage.
• Familiarity with experimentation, optimisation, and metrics-driven improvement is a plus.

What We Value:

• Product managers who think in systems and lifecycles, not just screens and features.
• Comfort operating in ambiguous, evolving environments where requirements are complex and trade-offs are real.
• Strong ownership mindset and willingness to engage deeply with technical and operational detail.
• Ability to balance pragmatism with long-term product vision.

We are all different - one talent to another - that is how we rely on our differences. At AirAsia, you will be treated fairly and given all chances to be your best.We are committed to creating a diverse work environment and are proud to be an equal opportunity employer.

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