Senior Product Manager, Buyer Experience
Job Description
Job Description:
- Own the product roadmap for checkout, order processing and fulfilment experience, deciding what to build next and why
- Improve conversion, success rates and speed across the buyer purchase journey, using funnel analysis and A/B tests to find and test improvements
- Spend time with business and operations teams to understand their workflows and buyer pain points, then turn these into clear product requirements
- Lead projects that involve several teams and systems, working with engineering and design from requirements through rollout and post-launch review
- Use data, and AI-assisted analysis of user feedback, to spot recurring problems and design fixes
- Set priorities and timelines with several stakeholders at once, flag risks early, and sign off requirements with senior stakeholders, within Product and across markets
- Guide junior team members through requirement writing, testing and launch
Requirements:
- Bachelor's degree in any discipline a master's is advantageous but not required
- At least 3 years of full-time experience in technical product management, technical program management, or analytics-heavy product experience, excluding internships and part-time roles
- Experience delivering complex projects that involve several teams and systems, from requirements to launch
- Strong analytical and structured thinking, with a record of improving product metrics such as conversion, success rate or speed using data
- Ability to understand real business scenarios and turn operational needs into practical product improvements
- Clear communication and the confidence to work with stakeholders from different functions, levels and markets
- Strong project management skills able to manage several priorities and deadlines at the same time and ensure deliverables are completed on schedule
- Experience in e-commerce, marketplace or order and fulfilment products is an advantage
- Hands-on experience with A/B testing, writing requirement documents, or using SQL and analytics tools is an advantage
More Info
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Key Skills
About Company
Skills:
Conversion Rate Optimization (CRO), Apis, Agile Scrum, Google Cloud, Microservices, Data Science, Cloud Storage, Javascript, App Engine, Python, Big Query, Product Management, a/b testing, UI/UX, Pub/Sub, Monitoring
Skills:
business requirement documents (BRD), Agile Methodology, System Design, Data Analysis, project management, Warehouse, feature rollout, Product Design, logistics, business intelligence, architecture, RESTful API design, Payment
Skills:
Microsoft Excel, Project management, Operational background