Senior Product Specialist

Minimum Qualification : Graduated in Bachelor's Degree in Food Science & Technology, Pharmacy, Chemistry, Biology, Nutrition or a related science discipline (Candidates with sales experience are encouraged to apply)

Years of Experience : Minimum 2 years of working experience in Food/ Nutraceuticals/ Supplements Industry/medical/pharmaceutical industry.

Skills : Communication Skills, Investigation Skills, Leadership Skills, and Computer Skills

Location : Kalideres, West Jakarta, Indonesia

Company : PT Nexus Wise

Working Hour : Monday to Friday (8.00am - 4.30pm)

Benefit : Commission, Transportation Allowance, Cost Living Allowance, Dental & Optical, Sports Allowance and etc.

About Us

PT Nexus Wise, a branch of Nexus Wise Malaysia, is a leading nutraceutical ingredient distributor and solution provider in Asia. We are committed to delivering exceptional customer satisfaction and operational excellence.

We are currently looking for a dedicated and driven Senior Product Specialist to join our team and contribute to our continued growth and success.

• Nutraceutical Industry and Product Knowledge: Understanding of nutraceutical ingredients, health benefits, and applications in supplements, functional foods and beverages.
• Regulatory Compliance: Working knowledge of BPOM registration requirements, Halal certification, and product technical documentation for ingredients and finished products.
• Market Trend: Awareness of global and Indonesian trends in the nutraceutical and wellness sectors, including competitor activity, pricing movements and emerging category opportunities.
• Sales and Marketing Strategies: sales tactics execution, lead conversion, B2B sales processes, and CRM tools (Hubspot).

• Sales and Negotiation Skills: Identify and qualify sales opportunities, consultative selling, and negotiate financial terms to close within approved commercial guidelines.
• New Business Development: Independently generate a pipeline from cold - through field prospecting, industry databases, exhibitions, referrals and digital channels - without reliance on inherited or walk-in accounts.
• Presentation Skills: Deliver clear technical and commercial presentations in customer meetings.
• Communication Skills: Good written and verbal communication in Bahasa Indonesia; functional business English for all HQ reporting and correspondence.
• Problem Solving Skills: Identify, analyse and propose solutions to commercial, technical and regulatory issues arising in the day-to-day sales process.
• Organizational Skills: Efficient territory planning, call scheduling and task prioritization for daily work.
• Project Coordination: Manage OEM and brand-owner projects from concept to commercial launch, ensuring alignment across sales, logistics, regulatory and supply chain requirements.
• Data & Reporting: Accurate CRM record-keeping and timely, self-initiated reporting of pipeline, activity and forecast to management.

• Self-Discipline & Accountability: Structure and run own working week in a remote, field-based role with minimal daily supervision, while meeting agreed activity, reporting and CRM standards without being prompted.
• Relationship Building: Build trust and long-term relationships with customers, principals and internal stakeholders.
• Multitasking: Manage multiple opportunities, projects and priorities under pressure without compromising quality or follow-through.
• Teamwork and Cross-Functional Collaboration: Work effectively with HQ Regulatory, Supply Chain, Marketing and Finance teams, and with Indonesia team, fostering collaborative team environment while delivering customer commitments.
• Emotional Intelligence: Recognize and manage one's own emotions, empathize with colleagues and customers, and handle conflict and difficult conversations constructively and professionally.
• Initiative: Raise problems, market observations and improvement ideas proactively.
• Leadership: Demonstrate the readiness and capability to eventually lead, coach and grow a sales team in Indonesia as the market and headcount expand.

• Sales Target Delivery: Achieve the assigned annual revenue target, new customer acquisition and sales activity targets for the Indonesia market.
• New Customer Acquisition: Self-generate leads, qualify prospects, manage sampling and technical evaluation, and convert qualified opportunities into commercial accounts.
• Account Management & Growth: Nurture existing accounts to secure repeat orders, expand SKUs per account and cross-sell across the ingredient portfolio.
• OEM & Project Development: Collaborate with OEM partners and brand owners to develop projects, provide commercial and technical support, and drive them to timely completion.
• Regulatory & Supply Chain Coordination: Coordinate with the HQ team on regulatory processes and customer order processing.
• CRM & Reporting Discipline: Maintain complete and up-to-date CRM records for every lead, meeting, opportunity and next action; submit weekly activity and pipeline reports and attend scheduled review calls with HQ.
• Market Monitoring: Track market trends, competitor activity, pricing and customer feedback, and share actionable insight with management.
• HQ Alignment: Ensure alignment with HQ on sales strategy, pricing, product positioning and project execution.