Job ID
259277
Posted
09-Mar-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Engineering/Maintenance
Location(s)
Batu Pahat - Johor - Malaysia
Job Scope
ICT Project Leadership
- Lead full lifecycle delivery of ICT projects, including infrastructure, systems integration, network deployments, cybersecurity initiatives, and digital transformation workstreams.
- Develop and manage detailed project plans covering scope, timelines, resources, risks, and deliverables.
- Oversee multiple concurrent ICT projects, ensuring alignment with technical standards, client requirements, and organizational objectives.
- Coordinate with engineering, technical support, network teams, and vendors to ensure seamless execution.
Client & Key Account Management
- Act as the primary liaison for major ICT accounts, maintaining strong, trustbased client relationships.
- Conduct regular stakeholder meetings, technical reviews, and project status updates.
- Translate client needs into clear technical requirements and actionable project tasks.
- Identify opportunities for account expansion, service enhancements, and longterm ICT partnership growth.
Technical Oversight & Governance
- Ensure all ICT solutions comply with industry best practices, cybersecurity standards, and company policies.
- Review technical designs, implementation plans, and change requests to ensure quality and feasibility.
- Oversee testing, commissioning, and handover processes for ICT systems and infrastructure.
Team Leadership & Resource Management
- Lead and mentor project teams, including engineers, technicians, and site leads.
- Allocate resources effectively across projects, balancing workload and skill requirements.
- Provide guidance on technical challenges, risk mitigation, and issue resolution.
- Foster a culture of safety, accountability, and continuous improvement.
Budgeting & Financial Control
- Manage project budgets, cost tracking, and financial forecasting for ICT initiatives.
- Evaluate vendor proposals, negotiate pricing, and ensure costeffective procurement of ICT equipment and services.
- Prepare financial and performance reports for senior management.
Quality, Safety & Compliance
- Ensure ICT project activities adhere to safety protocols, data protection regulations, and compliance standards.
- Conduct site audits, quality checks, and documentation reviews.
- Implement corrective and preventive actions to maintain high operational and safety standards.
Stakeholder Communication
- Deliver clear, structured communication to clients, internal teams, and senior leadership.
- Prepare project dashboards, progress reports, and executive summaries.
- Facilitate decisionmaking and resolve conflicts across technical and nontechnical stakeholders.
Strategic Planning & Continuous Improvement
- Contribute to ICT strategy development through insights from project performance and client feedback.
- Improve project delivery frameworks, workflows, and documentation standards.
- Lead postimplementation reviews to capture lessons learned and drive process enhancements.
Risk & Issue Management
- Identify technical and operational risks early and implement mitigation strategies.
- Manage escalations, troubleshoot ICTrelated issues, and ensure minimal disruption to project progress.
- Maintain contingency plans for critical infrastructure and system deployments.
Service line: GWS Segment
