Senior Project Manager Software Implementation (International)-MY

About the Company

We are a China-based provider of financial risk-control software expanding into the Southeast Asian banking market.

About the Role

We are hiring an experienced Implementation Project Manager to lead customer-side delivery teams and drive end-to-end project execution for bank customers. The successful candidate will be able to step in immediately, manage on-site and remote teams, and deliver SaaS or on-premises risk systems to production on time, on scope and within budget.

Responsibilities

• Own and deliver the full project lifecycle for bank customers: project initiation, requirements, solution delivery, integration, UAT, go-live and handover to operations.
• Act as the single point of contact (SPOC) between the client and internal teams (Product, Engineering, QA, Support) and third-party vendors.
• Develop and maintain project plans, milestones, RACI matrices and delivery artifacts; coordinate internal and external resources to meet commitments.
• Identify, track and mitigate project risks and issues; manage change requests with clear impact analysis and stakeholder approvals.
• Ensure delivery quality by overseeing integration testing, performance validation, security checks and UAT; enforce acceptance criteria.
• Lead and mentor the implementation team (internal and local contractors/consultants); ensure knowledge transfer and documentation for smooth operational handover.
• Coordinate with compliance, audit and security stakeholders to provide evidence and remediation where required.
• Drive continuous improvement: capture lessons learned, refine implementation playbooks, templates, checklists and best practices.

Qualifications

• Bachelor's degree or above in Computer Science, Information Systems, Engineering, Finance or related discipline.
• 5+ years experience implementing financial risk systems for banks, or 8+ years in IT project management.
• Proven track record delivering SaaS or on-premises platforms to production.
• Able to lead customer-facing implementations and manage cross-functional teams on site or remotely.
• Fluent English (spoken and written).
• Mandarin fluency and/or local language skills (Malay, Indonesian, Thai, Vietnamese, Tagalog) are advantageous.
• Proficient with project tools: JIRA/Confluence, MS Project / Smartsheet, Excel/PowerPoint; familiar with Agile and Waterfall (hybrid) delivery models.
• Strong stakeholder management, negotiation and escalation skills; client-centric, high sense of ownership.
• Willingness to travel frequently and accept short-term or occasional long-term on-site assignments.

Required Skills

• Hands-on experience with systems integration (APIs, ETL), data mapping and performance tuning for banking workloads.
• Knowledge of banking compliance & security standards (KYC, AML, PCI-DSS) and experience supporting audits/regulators.
• Professional certifications: PMP, PRINCE2, PMI-ACP or equivalent.
• Prior experience delivering projects in Southeast Asia or working in multinational / cross-cultural environments.
• Experience working with consultancy firms, managed service providers or local systems integrators.