Senior QC Executive

Job Description

Develop, implement, maintain and monitor quality control programs to ensure compliance with industry standards and customer requirements.

Perform routine quality inspections, product sampling and testing (e.g. chemical, physical, etc.) to verify conformance to quality standards and specifications.

Collaborate with cross-functional teams (R&D, warehouse & operations, CS, etc.) for daily task and drive continuous improvement initiatives.

Maintain thorough documentation and record-keeping of quality control activities, test results, and reports.

Handle equipment calibration to ensure schedules are carry out timely.

Monitor the temperature and humidity condition throughout the warehouse storage environment.

Prepare and present detailed quality reports (e.g. MRM) highlighting trend analysis, quality related issue, task progress and recommending actions to HOD.

Manage relationships with external parties (e.g. manufacturer, suppliers, etc.) to ensure quality standards are met throughout the supply chain.

Analyze and report on product defects, discrepancies and non-conformities.

Investigate and troubleshoot quality-related issues & complaints, working closely with relevant departments and stakeholders to identify root cause and develop corrective actions to prevent reoccurrence.

Implement corrective and preventive actions (CAPA) in response to quality control issues and monitor its effectiveness.

Address customer quality concerns and ensure timely resolution of complaints.

Contribute to customer satisfaction by delivering quality products/services.

Perform Ad Hoc task from HOD.

Job Requirement

Minimum of 2-3 years of experiences in quality assurance or quality control role within food industry, manufacturing or product development sector.

Knowledge of quality management systems and standards (e.g. HACCP, GMP, ISO, etc.).

Proficiency in MS Office, quality management software and related tools.