Senior Sales Executive - VoIP

Stampede Solution Sdn Bhd is the leading technology provider to the Accounts Receivable Management and Recovery industry in Malaysia. As we expand, we are looking for a Senior Sales Executive to drive the growth of our VoIP technology, Telefonix by identifying, engaging and converting new B2B customers.

This is a hunter-oriented sales role. You will be responsible for building your own pipeline, opening new accounts, understanding customers communication needs, positioning the right telecommunications and communication solutions, and taking opportunities through to successful closure.

Business Development & Lead Generation

• Identify and develop new business opportunities across targeted industries and customer segments.
• Generate and build and maintain a healthy sales pipeline through outbound prospecting, referrals, networking, LinkedIn, industry events and other relevant channels.
• Develop and maintain strong relationships with prospects and potential business partners.
• Proactively re-engage and nurture the existing client base to uncover new opportunities, referrals and expansion potential within current accounts.

Consultative & Solution Sales

• Understand customers business, communication and connectivity requirements and identify suitable Telefonix solutions.
• Present and demonstrate Telefonix's SIP Trunk, VoIP and SMS Gateway solutions to prospective customers.
• Conduct periodic account reviews with existing customers to reassess evolving communication needs and recommend additional or upgraded Telefonix solutions.
• Prepare proposals, quotations, presentations and business cases.

Sales & Account Management

• Manage the complete sales cycle from prospecting, qualification and discovery through to negotiation and closing.
• Negotiate commercial terms while protecting company revenue and margins.
• Identify opportunities to upsell and cross-sell Telefonix solutions to existing customers.

Market Development

• Monitor market trends, competitor offerings, customer needs and developments within the telecommunications and communication technology space.
• Identify new industries, customer segments and use cases for Telefonix solutions.
• Provide market and customer insights to Product, Marketing and Management teams to support business and product development.

Collaboration & Customer Success

• Work closely with Product, Technical, Voice teams to ensure customer requirements are properly understood and delivered.
• Support the onboarding and implementation process where required.
• Maintain strong relationships with customers and identify opportunities for long-term account growth.

What We're Looking For

• 3 years+ of B2B sales / business development experience, preferably in telecommunications, ICT, SaaS, cloud, technology, connectivity or related industries.
• Proven track record of hunting for new business and closing B2B deals.
• Experience selling solutions such as VoIP, SIP Trunk, SMS Gateway, CPaaS, cloud, contact centre, network or other enterprise technology solutions is highly advantageous.
• Strong understanding of the B2B sales cycle and consultative selling approach.
• Comfortable engaging with decision-makers across IT, Operations, Customer Experience, Contact Centre, Procurement and Business functions.
• Strong prospecting, negotiation, presentation and closing skills.
• Able to understand technical products and explain them in simple business terms.
• Commercially driven with strong ownership of sales targets and pipeline.
• Excellent communication and interpersonal skills in English and Bahasa Malaysia. Other languages are an advantage.
• Self-motivated, persistent and comfortable working in a target-driven environment.
• Willing to travel for client meetings, events and business development activities when required.