Minimum University Degree/ Diploma or equivalent qualification with minimum 2 years of marketing experience in the forwarding or logistics industry preferably have good contacts with Airlines, Shipping Lines, Transporters, etc.
Must be mature, self-motivated, proactive, aggressive, and result oriented
Must be computer literate (Word, Excel, PowerPoint) with good communication skills
Ability to write and converse well in English and Bahasa Malaysia
Good general and some basic knowledge of customs procedures, Malaysia, and International Business
Pleasant personality and possess own transport (Car) and driving license
Major Responsibilities:
Secure new customers, service and maintain existing customers, attend to customer's requests, and ensure customers satisfaction
Prepare quotations pertaining to Airfreight, Sea freight, Trucking, and Warehousing. etc. according to the customer's requirement
Sent sales lead to Hankyu Hanshin Express overseas group offices and agents to generate additional overseas businesses.
Secure R/O Import and prepare S/I for all import shipments secured for both air and ocean
Correspond and communicate with Hankyu Hanshin Express's overseas group office and agent via email, WhatsApp, and telephone pertaining to sales inquiries and information feedback on rates and shipment status.
Coordinate and provide seamless information feedback from our customer service and operation staff on any special arrangement requested by/offered to customers to ensure smooth and excellent service.
Get market information and feedback from customers
Together with the operations office, assist to request and negotiate competitive rates from Airlines, Shipping Lines, Transporters, Co-loader, etc
Close follow-up on debtor's repayment & submit Credit Application to Branch Manager for each new customer secured when credit term is requested
To write Sales Reports and profiles of every new prospective customer visited, submit monthly Sales Reports and meet given sales target
