About the Job
Ready to take center stage and drive the rhythm of our business At Kuala Lumpur Sales Office, we're looking for a Senior Sales Manager / Sales Manager who can hit the high notes in revenue growth and build rock-solid relationships. If you have a passion for hospitality and the drive to amplify our market presence, we want you in our band!
Role Description
This is a full-time on-site role for a Senior Sales Manager / Sales Manager at Kuala Lumpur Sales Office. As a key player in our Sales team, you will act as a strategic driver in securing new business, managing key accounts, and ensuring our hotel remains the top choice for travelers and event planners.
You will be responsible for identifying market opportunities, executing sales regional strategies, and delivering legendary service to our clients. From high-level negotiations to collaborative site inspections, you play a vital role in hitting our platinum revenue targets.
Key Responsibilities
- Solicit new and existing accounts to meet/exceed revenue goals through telephone prospecting, sales calls, site inspections, and written communication.
- Coordinate and participate in blitzes, expositions, fairs, familiarization trips, site inspections, and other relevant activities.
- Ensure proper communication between sales and operations departments to satisfy any special group needs.
- Promote the organization in and out of industry and at relevant trade associations.
- Present a professional image to employees, guests, clients, owners, and investors.
- Generate incremental revenue and brand awareness through the creation and implementation of brand relevant local events and promotions.
Qualifications / Skills / Competencies
- Degree/Diploma in Business, Marketing, Hospitality Management, or equivalent experience.
- Proven track record in sales negotiation and closing deals.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical skills with a focus on ROI and revenue results.
- Ability to work independently while being a harmonious team player.
- Self-motivated, resilient, and thrives in a fast-paced, target-driven environment.
- High level of professional integrity and grooming standards.
Industry Experience
- Minimum 58 years in hospitality sales (for Senior level) or 35 years (for Manager level).
- Experience in the Johor or Kuala Lumpur markets is highly preferred.
- Proven experience in luxury hotel environments or international hotel brands.
- Strong network of corporate clients, travel agents, or event planners.
- Familiarity with hotel sales software.
Why Join Us
Career Development Opportunities
- Structured leadership training programs to fast-track your career growth.
- Opportunities to attend industry workshops, certifications, and wellness training.
- Be part of a brand that fosters individual creativity and supports personal and professional aspirations.
A Culture Like No Other
At Hard Rock, we embrace individuality, celebrate diversity, and live our motto: Love All, Serve All. Whether you're passionate about music, hospitality, or both, you'll thrive in our vibrant, high-energy environment.
