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PCA Group Sdn Bhd

Senior Service Crew

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

Job Responsibility

You will be the face of our coffee outlet, responsible for preparing and serving beverages, maintaining a clean and welcoming environment, and delivering outstanding customer service to every guest.

  • Prepare and serve a variety of coffee, pastry and specialty beverages according to standard SOP and consistent at all times.
  • Operate and maintain coffee equipment (espresso machines, grinders, brewers, etc.).
  • Deliver friendly customer service to the customers.
  • In charge for cashier, process cash, card payments, or e-wallet, familiar with POS systems.
  • Use various selling techniques to suggest additional purchases and up sell to customers
  • Maintain cleanliness and hygiene of workstations, counters, and equipment
  • Restock ingredients and supplies (e.g., beans, milk, cups, syrups) as needed.
  • Comply with food safety, hygiene, and sanitation standards (e.g., HACCP or local regulations).
  • Fulfil any other duties assigned by outlet supervisor.

Job Requirements

  • Require min SPM (fresh graduates are encouraged to apply)
  • Basic skills in preparing food and beverage, prefer with experience as a barista or service crew
  • Able to cope with fast-paced environment.
  • Positive attitude, good communication skills, and a strong customer-first mindset.
  • Able to start immediately would be an added advantage.
  • Willing to work on shifts, including weekends and public holidays with 6days working/week.

Job Benefits

  • Training & Uniform Provided
  • Career Growth Opportunity
  • Medical & Leave Benefits
  • EPF, SOCSO & EIS

More Info

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About Company

Job ID: 126518755