Senior Social Media Manager / Senior Content Creator

About Us

Teleport's on a mission to move things across Southeast Asia and beyond - faster, cheaper, and better than anyone else - to give big and small businesses access to affordable and reliable cross-border delivery, as fast as next-day.

Storytelling is a strategic function as we scale. In logistics, trust is everything. To build that trust, we are hiring a Senior Social Media Manager / Social Content Creator based in our KL Headquarters to act as the digital voice and literal face of Teleport Next Day across Malaysia and our regional lanes.

Summary For The Role

This is not a desk job where you hide behind stock photos and corporate graphics. You will be the on-camera face of Teleport Next Day. You will be the bridge between our operations, our brand, and the SME community. One day you might be at our sorting hub shooting a fast-paced IG Reel on how we clear customs in 4 hours; the next day you'll be at a bazaar interviewing a local fashion brand about how they ship to Singapore.

This is a hands-on, high-autonomy role for an extroverted creator who knows how to make scroll-stopping, social-first content that builds credibility and trust with business owners. You will work closely with the Teleport Next Day Marketing team to ensure everything you shoot aligns with our Faster, Cheaper, Better pillars.

Note: This is a full-time, on-site role based in our headquarters in Kuala Lumpur, Malaysia (hybrid arrangement).

A DAY IN THE LIFE

Every day is different, but you will own the social engine from end to end:

• Be the Face of the Brand: Confidently host, narrate, and star in our Instagram Reels, TikToks, and YouTube Shorts. You are the human connection to our logistics network
• On-the-Ground Storytelling: Travel to our hubs, warehouses, and customer storefronts to capture raw, authentic operational and testimonial content
• End-to-End Social Ownership: Plan, shoot, edit, and publish content across our core channels
• Fast-Turn Production: Expertly use tools like CapCut or Canva to cut native, vertical video edits, memes, and reactive content in hours, not weeks
• Community Engagement: Don't just post and ghost. Actively manage our social community, reply to SME sellers, and keep a pulse on eCommerce trends
• Strategic Collaboration: Work with the Product Marketer to ensure your organic social content warms up the audience for our paid performance campaigns
  
  

Requirements

WHAT WE'RE LOOKING FOR

Minimum 4-5 years of proven experience in social media management, content creation, or brand-side storytelling

On-Camera Confidence: You must be highly comfortable speaking on camera with high energy and articulate delivery

Native Social Platform Fluency: You deeply understand the algorithm, pacing, hooks, and audio trends of Instagram Reels and TikTok

The Scrappy Creator Mindset: You don't need a massive production crew. You can shoot an engaging video with just a smartphone, a ring light, and a wireless mic

Language Proficiency: Strong English and Bahasa Malaysia proficiency. You know how to use local nuance and rojak language to authentically connect with Malaysian SMEs

Strategic Autonomy: You can take a high-level marketing brief (e.g., We need to show sellers that our customs process is safe) and turn it into a 30-second viral video script

Bonus:

• Ability to speak Mandarin and write in Chinese
• Experience marketing to B2B audiences or eCommerce sellers
• Background in fast-growth logistics/tech startups
• Applicants must be Malaysian citizens. Visa sponsorship is not provided, and candidates must have the legal right to work in Malaysia
  
  

Benefits

Work-Life at #TeamTeleport

• Unlimited training -You will have access to a wide range of learning resources including Notion!
• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista... as long as it's not a birthday suit!
• Vacation and time away - Sometimes you need to recharge and come back energized! That's why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2
• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!