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uMobile

Senior Specialist, Business Insights

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  • Posted 23 hours ago
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Job Description

Life at U Mobile

We are Passionate, Innovative, Trustworthy, Team-Oriented & Fun-Loving.

At U Mobile, we are always on the lookout for great talents and passionate individuals to join our growing team.

Let's start your journey with an award-winning organization!

#UnbeatableCareerAwaits

Top Reasons To Join Us!

  • Awarded For
  • Most Preferred Employers in Telecommunication Industry (2022, 2023 & 2024)
  • Bronze Winner in Cross-Generational Workforce Engagement (2024)
  • Gold Winner for Excellence in Workplace Culture (2021)
  • Comprehensive medical, dental, optical and insurance benefits
  • Flexi working hours arrangements
  • Staff Line & Device Subsidy
  • Smart Casual Attire
  • Child Parental Care Leave
  • Convenient location with access to public transport (Imbi Monorail/Bukit Bintang MRT)
  • Special employee discounts for selected F&B Brands

Role

The Day-To-Day Activities

  • Lead business performance analysis across products, segments, channels, and sales teams to identify trends, business drivers, risks, and growth opportunities.
  • Monitor key commercial KPIs including revenue, churn, renewal, ARPU, pipeline, and sales productivity, while developing early warning indicators and performance diagnostics.
  • Translate complex data into actionable management insights, executive storylines, and strategic recommendations to drive business decisions and recovery initiatives.
  • Drive performance governance and action tracking by monitoring recovery plans, escalating business risks, and ensuring accountability across cross-functional stakeholders.
  • Provide strategic and ad-hoc commercial analysis to support management decision-making, business planning, and cross-functional initiatives related to performance and growth.

About You

  • Bachelor's Degree in Business, Finance, Economics, Data Analytics, or related discipline, with 8–10 years of experience in analytics, business insights, reporting, or commercial analysis.
  • Strong analytical and problem-solving skills with the ability to identify business drivers, performance gaps, commercial risks, and early warning indicators.
  • Solid understanding of commercial KPIs including revenue, churn, renewal, ARPU, pipeline, customer base analytics, and performance reporting.
  • Experience with dashboard reporting, business intelligence, and analytics tools, with the ability to translate complex data into actionable business insights and management recommendations.
  • Strong commercial acumen, communication, stakeholder management, and cross-functional collaboration skills, with a structured and results-driven approach.

#LA-RA1

What's Next Once you have applied online, our team will review your application and due to a high volume of applications, only shortlisted candidates will be notified.

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About Company

Job ID: 149129167

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