Senior Specialist - Operational Excellence & Lean Six Sigma

This job is with Association of International Certified Professional Accountants (AICPA), an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Role:

You will guide continuous improvements programs and automations across Global Business Services (GBS). You will focus on value delivery by streamlining processes using Lean Six Sigma and deployment of automation solutions (RPA) to achieve greater operational efficiency and cost savings. You will assist our management team in value creation to the business and governing the continuous improvement framework. You will report to the Associate Director - GBS Operational Excellence & Improvement and use a hybrid in-office/remote work schedule.

You Will:

• Collaborate with business process owners and partners to deliver improvement projects to improve Service Performance.
• Track and govern all our Continuous Improvement Projects from project kick off to closure, benefits quantification, and report status periodically to leadership and important partners
• Create a culture of continuous improvement and progress through engagement events, awareness activities and regular communications, influencing teams to try to deliver efficiencies and service quality through continuous improvements.
• Research and share knowledge regarding industry trends on improvements framework, tools and automation.
• Conduct workshops, training and improvement project coaching.
• Facilitate value stream mapping with business process owner to identify area for improvements and value creation
• Prepare presentations about our Continuous Improvement pipeline, progress, improvement benefits, risk and mitigations.
• Conduct general research regarding the industry transformation, new trends and evolution of shared services, and provide recommendations on application to the ASSN.
• Create Improvement toolkits (SharePoint sites, templates)
• Help draft and communicate important messages about improvement and new ideas in collaboration with Internal Communications.

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Qualification

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You Have:

• Lean Six Sigma green belt certified
• 5+ years experience in a continuous improvement and project management role
• Experience leading process improvements and coaching process improvements or Lean Six Sigma projects
• Experience in applicable tools, process mapping, redesigning, and reengineering

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from.

We offer benefit options in and out of the workplace, including healthcare, retirement, annual leave, parental leave, an employee assistance program. We care about our employees welfare and focus our benefits package on the benefits which support your wellbeing. We also recognise that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle.

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.

Learn more about The Association on LinkedIn and our Career Site.

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We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.