Job Title -Senior Support Engineer, Oracle Agile PLM
Number of Positions -1
Job Location -varies, varies, Selangor, Malaysia, 000 123
Job Start Date -8/4/25
Job End Date -1/30/26
Job Description -
Experience
- 10+ years relevant OracleAgile Product Lifecycle Management (PLM) including a strength in one or more of the following areas: ProductCollaboration (PC), Product Cost management (PCM) , Product Quality Management (PQM)
- Expertise with Agile architecture, configuration and administration of the application
- Provide remote-based functional and technical support Agile PLMsoftwaremodules
- Ability to create scripts to identify, analyze and correct data issues as required
- Demonstrable history solving complex problems across multiple modules
- Experience of working in support & Oracle SRs is a desirable
Skills
- Superb trouble-shooting skills and tenacity in problem solving
- Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
- Strong knowledge of key application functionality, tables and relationships
- Excellent interpersonal, presentation and communication skills verbal & written
- Attention to detail and the ability to learn quickly
- Extreme focus on Client satisfaction
- Ability to work calmly and professionally in high pressure situations
- The ability to work remotely from a home based office in a virtual environment
Desired Qualifications
- The best candidates will have extensive knowledge of multiple Agile PLM modules including proficiency with EBS product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology
- A consulting background, while not mandatory, would be useful
- Experience with localizations and global implementations would be an advantage
- English language skills mandatory
