Job Title: Senior Training Coordinator-HRDC
Location: Malaysia
Employment: Permanent
Work mode: Hybrid (3 days to office)
Sr. Training Coordinator
Responsible for daily administration, coordination, logistics, and reporting across assigned learning projects and program.
- Autonomy: Applies sound judgement to address enquiries and resolve issues. Knows when to escalate and proactively manages tasks to ensure timely execution.
- Influence: Collaborates effectively with colleagues, business partners, and stakeholders, building strong working relationships to meet shared goals.
- Complexity: Handles diverse and sometimes complex activities in fast-paced environments. Demonstrates creativity, analytical thinking, and a problem-solving mindset to improve processes and outcomes.
Skills Required
- Strong verbal and written English communication skills
- Proficiency using relevant tools, systems, and processes
- Strong organizational skills and attention to detail
- Adequate digital and technical capability for role delivery
- Stakeholder management
- Consulting mindset and approach
- Advanced Excel proficiency
- HRDC E2E expertise: grant applications, claims, reclassification, appeals, vendor and provider liaison, and complex query management
- Language proficiency: English and Bahasa Melayu
Role Activities
- Lead end-to-end HRDC administration including grant and claim submissions, reclassification, appeals, reporting, and relationship management with HRDC liaisons.
- Oversee program logistics including vendor coordination, payments, accruals, material management, and quality assurance.
- Document and communicate program updates, decisions, and action items to project owners, business partners, and senior stakeholders.
- Provide on-site or virtual event support to ensure smooth execution and a seamless learner experience.
- Support business needs through stakeholder engagement, ensuring a solutions-focused and consultative approach.
- Collect, interpret, and present data insights to support reporting, decision-making, and project tracking.
- Contribute to project reviews by analyzing reports, KPIs, and feedback to drive continuous improvement.
Regards,
Sirisha
